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Tag: clinical trial management system

24 Mar 2021

Behind the Software with Chris Jacques

RealTime-CTMS strives to build a strong team dedicated to the success of our customers. Our staff goes above and beyond to achieve this each day. We give back to clinical researchers by creating software that is more efficient, reliable, and easy to use, while providing the best customer service. Each month, we are excited to showcase one of our outstanding team members in a Behind the Software feature. This month, we are featuring our eSOURCE Product Manager, Chris Jacques!

Chris Jacques has been with RealTime since 2019. He spent 10+ years in the clinical research industry and is committed to the continued advancement of Realtime’s eSOURCE product. His goal is to provide the most effective and efficient way to collect data for this industry. Let’s go Behind the Software with Chris.

What do you enjoy doing outside of work?

I love being with my kids and wife. We enjoy camping and cruising around the lake or fishing offshore.

Have you learned any new skills during the pandemic?

I’ve learned how to better delegate tasks and responsibilities to team members. I would also say helping team members by pointing them in the right direction while still letting them solve and resolve issues themselves to allow for personal growth and better understanding.

Who would play you in a movie about your life?

I read this out loud, and my wife said, Charlie Hunnam. That is a tough one. I would say Bruce Willis but from the 90’s because Die Hard never gets old, lol.

Do you have any pets?

Yes, I have two dogs that have been adopted. Murphy and Penny.

What is one of your favorite songs?

I have a special play list for my favorite songs. I use this playlist when I need to focus on a project, ride my Harley, or anytime I want to jam and not think of anything else. My favorite song would be Kickstart my Heart by Motley Crue. 

What was your first cassette tape or CD?

This is so hard to remember! I believe it was the TOPGUN soundtrack or Journey on cassette tape.

Are you binge-watching anything?

Yeah, The History of Swear Words on Netflix (when the kids are sleeping haha). 

Favorite travel spot?  

Simple, the Lake or Coast. 

If you could choose your age forever, what age would you choose and why?

If I could stay 28 y/o that would be great. During this age, I still had a great metabolism to go with a big appetite. Now I must watch the calorie intake or make time to exercise.

What’s your biggest fear?

My biggest fear is not living life to the fullest before my time on this earth is done.

What do you like most about working for RealTime?

I absolutely love the company culture at RealTime. RealTime provides excellent customer service, which I believe the RT staff truly embraces. I also enjoy the work-life balance and the understanding of that need from the company.

Thank you for going Behind the Software with Chris! If you are interested in scheduling a demo for eSOURCE or any other RealTime solutions, call (210) 852-4310 or fill out a contact form

15 Mar 2021

The RealTime Customer Service Difference with Norma Zayas

Customers are the heart of RealTime-CTMS, and each day our team strives to provide outstanding customer support to all of our clients. Joining RealTime in 2018, Norma Zayas leads the charge as our Success Team Manager, bringing a solid background in account management and client relations. Norma manages our team of dedicated support specialists ready to serve you, our customer.

Please keep reading to learn more about Norma and our one-of-a-kind customer service.

  • Tell us about your role and your time with RealTime.

I have been with RealTime for a little over two years. My role as the Success Team Manager is to support, direct, and lead a cross-functional team dedicated to Customer Success. I am developing customer relationships that promote retention and loyalty. I work closely with customers to ensure they are satisfied with our services and improve upon opportunities.

  • What do you enjoy most about your job?

Many things come to mind; I would say interacting with the customers, leading a team that is ready to assist customers, and opening new ideas to improve our overall customer experience—finally creating policies and procedures that optimize the customer experience.

  • What’s a typical day for you as the Success Team Manager?

My day starts with addressing emails for multiple clients regarding onboarding, implementation, feedback, and attending meetings, assisting with questions and training.

  • How do you ensure customers receive top customer service? 

We are putting them in the center of everything we do!

  • How does RealTime go above and beyond for customers?

RealTime continues to innovate to improve the customer’s experience and tailoring the system to make our customer’s job easier.

  • How do new customers get started with RealTime?

It is very simple! Just reach out to our Sales Team, and they will schedule a demo to get them started. There is no other CTMS like ours in the market today! Thank you, Norma, for your dedication to our RealTime customers. If you are interested in scheduling a demo for CTMS, eDOCS, eSOURCE, GlobalPAY, SitePAY, TEXT, or any of our other solutions, call (210) 852-4310 or fill out a Contact Form.

01 Mar 2021

Behind the Software with Evelyn Jackson

Each of our RealTime-CTMS team members are crucial to the success of our company. Without their hard work and dedication to success, we wouldn’t be who we are today. Each month, we are excited to showcase one of our amazing team members in a Behind the Software feature. This month, we are featuring our eDOCS Product Manager, Evelyn Jackson!

Evelyn has been with RealTime since 2019. She is dedicated to leading the eDOCS team in outstanding customer support, maintaining eRegulatory compliance, and providing solutions with a purpose. Now, let’s go Behind the Software with Evelyn!

What’s a perfect day off from work look like for you?

Sitting on the beach with my toes in the sand looking out over the ocean. In my opinion, hearing and seeing the waves of the sea is one of the most relaxing things in the world.

Have you learned any new skills during the pandemic?

I am learning to balance my work/life schedule. I know there can never be a true balance 100% of the time, but acknowledgement, daily pursuit of that balance or any type of growth for that matter, are a step in the right direction.

What is your favorite emoji?

 Dancing Monkey​​​​​​​

Do you have any pets?

Shitzu-Yorkie named Macie.

If you could only eat one food for the rest of your life, what would it be?

If we are not coming from a health standpoint, I would say…Tacos.

What is one of your favorite movies?

The Count of Monte Cristo

What is the top location on your travel bucket list?

Anywhere in the Mediterranean, but in all honesty, my dream is to travel the world, one vacation at a time. My husband would say that I am a dreamer, but little does he know that this will soon be his reality.

What’s your go-to karaoke song?

I do not have one; even though I sing regularly on a church praise team, you will rarely see me volunteer to participate in karaoke.

Do you have any hidden talents?

I would consider myself fair at archery.

What do you like most about your job?

I love that my position at RealTime is not only a workplace to earn a living, but it is an environment I can grow and spend time with a great group of people that are passionate about what they do.

Thank you for going Behind the Software with Evelyn! If you are interested in scheduling a demo for eDOCS or any other RealTime solutions, call (210) 852-4310 or fill out a contact form.

26 Jan 2021

Make the Switch in 2021 to RealTime-CTMS

Say goodbye to 2020 and hello to fresh starts in 2021! RealTime-CTMS wants to help you get your year off to a great start and, perhaps it’s high time to re-evaluate your Clinical Trial Management System (CTMS). There is no better time to start your research than now. Choosing the right CTMS takes careful evaluation requiring a substantial time investment as well as extensive research. It’s imperative to feel confident in your decision to make the switch and  know that your business will successfully make the transition; RealTime-CTMS wants to help!

RealTime-CTMS streamlines the process of migrating from your current CTMS into the industry-leading RealTime-CTMS system.  Further, migrating into RealTime will give your site or site network access to advanced tools such as eDOCS, eSOURCE, TEXT, and PAY.  The foundation of RealTime’s success is built on our customers’ feedback. We are continually growing and evaluating our customers’ needs to advance our products’ capabilities and continue to lead innovation in our complex industry. Learn more about the RealTime-CTMS difference.

SOMS (Bundled Solutions)

RealTime is the first complete Site Operations Management System (SOMS) that allows research sites to bundle together every solution needed to run at peak performance while managing all aspects of site operations. All of our products (CTMS, eSOURCE, eDOCS, SitePAY, and TEXT) work seamlessly together as one system to streamline processes and eliminate paper. You can pick and choose the product bundle that works best for your research site.

eSOURCE

Managing your source data can be a seamless process with RealTime-eSOURCE. You can save time on data collection, management, and monitoring with customized source templates. Custom source templates allow you to reuse and modify form templates for future studies. Managing multi-sites has never been easier!

eDOCS

Our industry-leading eRegulatory system, RealTime-eDOCS, allows sites to easily manage all their study records while maintaining inspection readiness during the entire process. Stay in compliance at all times by facilitating inspections, audits, and study requests. eDOCS is Part-11 and HIPPA Compliant, giving you peace of mind.

SitePAY

Say goodbye to cash or checks when paying patient stipends! One-click will load visit stipends onto a convenient reloadable PAYcard. The funds are immediately available and can be viewed, managed, or transferred to a bank account through the PAYcard portal. It doesn’t get any easier than SitePAY!

Let 2021 be the year of new! Whether you’re ready to make the switch or still weighing your options, RealTime-CTMS is here to answer your questions. Request a demo today; let us show you the RealTime-CTMS difference.

16 Dec 2020

The Power of CTMS Website Integration

Managing your website and keeping it up to date is already a painstaking process but managing your study listings on your website can be even more time-consuming and costly. This is especially true if you pay a website management company to add/remove studies for you. 

The good news? RealTime-CTMS has an option to link your website up to your system for a multitude of automated options that can save you time and money. This can provide a better experience to your website viewers and streamline some critical efficiencies for your recruitment team.  Once you have RealTime’s website integration feature installed on your website, all of these features will be at your fingertips:

  • Website Study Listing Made Easy:  Each enrolling study can easily be added to your website along with any IRB-approved language and graphics that you would like to include. Adding a study listing is all done from within RealTime and can be accomplished in minutes.
  • Mobile Optimized Study Landing Pages:  RealTime generates a mobile-optimized study listing and individual landing page for each study.  Study landing pages can be used for any online/digital/social media ad as the URL to land applicants to.
  • Customizable Application Forms:  Landing pages include all study information as well as a study-specific application form.  New study leads will drop directly into the RealTime study recruitment roster the applicant has applied for.
  • Customizable Study INC/EXC Questions: Study-specific questions can be added to the application form and set as “required” or “not required.”
  • Automated INC/EXC Assessment: Applicants’ answers can be auto analyzed by RealTime to determine eligibility, and applicants can be coded as “pre-qualified” or “not pre-qualified.”  This feature can save your staff a ton of time from having to chase down applicants that are not qualified.  Further, the applicants can be provided with eligibility information immediately after applying.
  • Automated Referral Source Coding:  RealTime has advanced A.I. built in that codes applicant’s referral sources to the campaigns that are set up in your recruitment campaign manager.
  • Auto TEXT Response to Applicants: If your site is also utilizing RealTime-TEXT, applicants will receive instant TEXT responses after applying for a study on your website. You’re able to immediately thank them for their application and let them know that someone from your site will contact them soon.  This TEXT message is also customizable to meet your site’s needs.
  • Auto-Coding of Primary Diagnosis:  Since website integration will help you build your database faster than ever, you can also add value by having study applicants coded to a “primary diagnosis.”  This means that if an applicant is applying for a Type 2 Diabetes study, RealTime can auto-code Type 2 Diabetes into the medical history.  This coding will allow you to re-market to these applicants for future Type 2 studies as well.
  • Lead Management and Staff Alerts:  Each new lead that flows into your system from your website integration will alert designated staff at your site when the lead is received.  This way, your staff can respond quickly, which is key to getting ahold of applicants and capturing their interest.
  • Taking studies off of your website is just as fast:  When a study closes to enrollment, the simple process of changing the study’s status to “Enrollment Closed” will remove the study from your website.  Easy peasy!

Installation of these website integration features is a quick and easy process, and RealTime has web development experts that can help every step of the way.  These features are extremely inexpensive, especially when you consider all of the benefits.

“Is that all?” you ask.

In addition to the capabilities, we discussed, RealTime’s user-friendly study dashboard provides site staff with up-to-date information on recruitment goals, enrollment statuses, and more!

Boost your study enrollment with RealTime’s website integration features! To learn more about RealTime-CTMS and all of the available features, schedule a demo with one of our experts.

Call 210-852-4310 or fill out the form below!

24 Nov 2020

A RealTime to Reflect

The clinical research and pharmaceutical industry could never have expected the events of 2020. With clinical trials being mostly paused for part of the year, the adoption of social distancing practices, travel restrictions, and the intense search for COVID-19 vaccines and treatments in full swing, our industry has adapted to keep research moving through it all. The RealTime-CTMS Team is exceedingly thankful for all of the clinical staff and professionals in clinical research who have taken COVID-19 head-on and have given us the possibility of testing and approving a vaccine, in an unprecedented time, that will put this pandemic behind us.

We had the opportunity to involve our team in a company-wide discussion to share our own experiences this year and reflect on what we are each truly thankful for.  This is what the RealTime team members are thankful for:

  • “I am most grateful for the opportunity to work with a dedicated team that cares about the quality of service that is provided to an industry that is working so hard to improve the livelihood of so many people around the world. It is a pleasure to be apart of this life changing industry and team.” – Evelyn
  • “I’m most grateful for the RealTime family and research professionals across our industry that chose not to shy away from the challenges that 2020 brought. In the face of uncertainty, the RealTime team went above and beyond to help research sites across the globe find new ways to continue research in the midst of a pandemic. That’s truly amazing and I’m honored to work with such dedicated and innovative people here at RealTime and throughout the industry.” – Nathan
  • “I am thankful to be a part of a company that is providing amazing services to companies around the world. I have not been with RealTime that long but I absolutely loving working here. The comradery between the team, the dedication to our customers, and the desire the company has to grow and improve are just a few reasons I enjoy working at RealTime each day.” – Camielle
  • “As an HR professional and being quite new to the medical industry I have always valued every person’s profession in every industry.  But when I opened the door to this new opportunity, it also helped to really widen my Thankfulness and Gratefulness of the people who work in the medical field, in all capacities, because they are helping and servicing people 24 hours a day 7 days a week.  And Real Time is a part of that, and it is helping to make a huge difference for the medical industry.” – Aurora
  • “I am grateful to work for a growing software company that stuck together and overcame the unforeseen challenges of 2020.” – Daniel
  • “RealTime Software Solutions has not only perfected its product but offered an inviting environment for its employees.  We don’t need to play games in the office or receive monetary compensation to know that we are a group of individuals that, although not related by blood, have moved in together as his, hers, and ours to work toward the common goal, YOU.  The year 2020 was never what anyone had anticipated, but we have all forged through together.  In the short time I have been with Realtime, several new products have been rolled out, as well has enhancements to the originals.  If we can do this during a time of turbulence, I cannot wait to see what happens in the future!” – Kimberlie
  • “I am most grateful for my tight knitted family – my daughters (3) raised them as a single parent and they turned out to be wonderful young ladies and now the older ones have blessed me with grandkids.” – Gilberto
  • “In this whirlwind year of 2020, I’m most grateful to be part of a company and supportive team and leadership that not only can pivot and make innovative changes, but at the same time continues to hold steadfast and anchored to our core values and goals.” – Ron
  • “I am most grateful for new beginnings. I started a new job, relocated to a new city, and married my best friend in 2020.” – Patrick
  • “I am grateful to be part of an amazing company that continues to utilize innovate concepts that allows for global therapeutic advancements. Being able to experience this first hand and how beneficial our SOMS have been during the COVID-19 pandemic and essentially being part of the footsteps of this historical event makes me proud to be involved in this life changing industry.” – Kim
  • “I am most grateful for the birth of my daughter who just turned one year old!” – Robert
  • “I am grateful for the wonderful nurses and doctors that care for us during our time of need. I am grateful for all the different families that I am a part of:  Blood, work, friends, neighbors,…I am grateful to hold and snuggle my new granddaughter, the first of many grand and great grandchildren.” – Chuck
  • “I am grateful that researchers conducting clinical trials for COVID-19 treatments and vaccines have brought awareness to the importance of clinical trials in preventing, curing, and treating all types of illnesses.  Seeing our community embrace the idea of participating in a clinical trial for the greater good of our world and future generations is inspiring.  I am thankful to be a part of a company that develops technology that aids in creating better efficiencies in the clinical trial experience for both the researcher and the patient.” – Elise
  • “Though this year has been a challenging year for many industries throughout the world, I am most thankful for how the research industry has adapted and embraced new ways of conducting clinical trials, while helping to advance the future of how clinical trials are conducted.” – Chris
  • “I am grateful for being part of a company that when facing an obstacle of pandemic proportions, instead going into panic mode, they put their best foot forward and quickly adapt to change by taking the job mobile. To quote the great Charles Darwin; “It is not the strongest or the most intelligent who will survive but those who can best manage change”. When facing our toughest opponent we see what we are made of, and the family of RealTime has indeed kicked adversity in the rear and then some.” – Norma
  • “I am thankful for our frontline clinical research Heroes, who are working tirelessly, every single day to bring lifesaving vaccines to the world and defeat one of the most challenging pandemics in modern history. I’m also grateful to work with the most talented and passionate professionals who will stop at nothing to ensure that our customers have the right tools and support they need to quickly and successfully navigate this challenging time. #operateasoneteam” – Scott
  • “I am thankful for the fact that, in the midst of a global pandemic, mankind has come together to innovate and develop effective vaccines in an unprecedented amount of time (roughly nine months).  If you compare this timeline to any other vaccine ever created, this is a monumental accomplishment, to put it lightly.  This effort has required the input of millions of amazing people to include scientists, engineers, the FDA, as well as our own clinical research industry which includes doctors, nurses, clinical research professionals, AMAZING SYSTEMS and SOFTWARE, and we can never forget the research volunteers who participated in these experimental clinical trials on behalf us all and in the spirit of service for the greater good. It is very rewarding to know that all of us here at RealTime played a part in solving this incredible dilemma that will undoubtably save millions of lives. Hold your heads up high and hold your families tight this Thanksgiving because you are making a difference for them and for the world.” – Rick

In the end, we are in this battle together to continue to evolve as an industry, create innovative solutions, find better and more effective treatments, and change the world.  HAPPY THANKSGIVING!

– The RealTime team

27 Aug 2020
realtime clinical trial software - elise

Behind the Software with Elise Tawfiq

At RealTime, our mission is to strive for the complete success of our customers every day. By accomplishing this, we have dedicated our time to finding strong individuals to help shape tomorrow’s clinical trial software.

RealTime is dedicated to providing exceptional support, which is why we search for team members above and beyond our customers. Our goal as a team is to give back to clinical researchers by creating software that is more efficient, reliable, and easy to use. This month, we feature our amazing Sales Director, Elise Tawfiq.

Since 2015, Elise has been a huge part of the RealTime family. With over 15 years of experience in the clinical research industry, Elise has helped shape the company by bringing exceptional value and industry knowledge to the team. In an interview with Elise, we asked her some fun questions to get to know her better!

Do you have a favorite holiday? Why or why not?

Thanksgiving. Food, Family and Football

What’s one work-related thing you want to accomplish in the next year?

To assist more sites, sponsors, and CROs in leveraging technology in new and innovative ways and to lead the way in the development of solutions that will bring together the efforts of all these players in the game.

What was the last TV show you binge-watched?

Grace & Frankie

What’s the phone app you use the most?

Amazon

What’s the career highlight you’re most proud of?

I am most proud of the opportunities that I have had to assist patients that do not have easy access to healthcare or may lack insurance by aiding them in getting proper testing and ongoing treatment.

If you could go back to anytime in history, where would you go? 

I think it would be amazing to go back to the Mesozoic Era and see a living dinosaur.

What’s the first job you’ve ever had?

Ticket Sales at Sea World

If you could only eat one food for the rest of your life, what would it be?

That is hard one to answer because I really love all types of food.  It would probably be Bahn mi sandwiches!

What’s your favorite way to spend a day off?

With my friends and family relaxing preferable by a lake, river, or pool.

What is the thing you like most about your job?

Connecting with clinical research professionals across the globe.  Listening to their successes, struggles, and working with them to provide out the box ideas to solve problems create growth within their organization.

Thank you, Elise, for your commitment and dedication to helping RealTime customers be successful. Stay tuned for more of employee highlights on RealTime’s Behind the Software series!

20 Jul 2020

Why it’s important to choose the right CTMS the first time

Choosing the right Clinical Trial Management System (CTMS) takes careful evaluation requiring a substantial time investment as well as extensive research. When choosing a CTMS, you should feel confident that you are making the right decision, as the wrong decision can be very costly to your organization in the short-term, resulting in long-term consequences.

The Depth of CTMS

When it comes to conducting clinical research, there are so many layers and processes that are required to make a successful research site run. Your entire organization relies on efficient processes and procedures that span multiple departments, tight adherence to regulations, and strict quality controls. Today’s CTMS includes much more than typical study management. Systems now provide researchers and staff with the ability to manage regulatory files, data collection, and communication and financial management tools all electronically.

Switching is a Nightmare

Imagine trying to change CTMS vendors with all your research data spanning all of your critical departments and processes floating in limbo. Considering the amount of complex and confidential information like study documents, patient data, study visits, financial tracking and so much more that essentially make up the backbone of your organization, the decision to change is huge and, quite honestly, most sites simply stick with that they have to avoid the headache of switching. Feeling stuck in a system that doesn’t meet your needs and limits your site’s ability to grow is a bad place to be. But if you have made the tough decision that it is time to make a change, make sure to ask potential vendors about the transition process, their experience with accomplishing these tedious transfers, and the expected outcomes of the data transfer. All the above helps to emphasize one key point… it is very important to choose the right CTMS the first time!

Evaluate and Compare Systems

When shopping for a new CTMS, here are some things you should examine:

  • Look at the longevity of the company
  • Compare real customer reviews and ratings on review websites such as Capterra
  • Compare pricing options
  • Look at the company’s values and mission
  • Look at their customer support options
  • Compare add-on software options that align with your site’s needs such as eSOURCE, eDOCS, automated stipend management, recruitment modules, system integrations, text messaging and more.

There are plenty of clinical trial management systems on the market and they will all have a good pitch, so you must take a close look at the depth and usability of the software. It is also a good idea to talk to references of similar organizations utilizing the products that you are most interested in.  A BIG question to ask is, “how well do they support you and your staff?”

Your Success Depends on it!

Standing out from other sites, consistently succeeding on your studies and providing quality and compliant data to your sponsors is the key to success.  Your CTMS is the information system that will greatly influence your organization’s ability to reach its highest goals, so it’s fairly safe to say that your organization’s success depends on choosing the right CTMS!

We hope that you give RealTime the opportunity to show you the systems that have built a global footprint of highly evolved and sophisticated sites and site networks utilizing proven CTMS that continue to advance year-after-year. We will take you on a full tour of the RealTime-SOMS (Site Operations Management System) with our highly research-knowledgeable team.  We think you will find that no other CTMS compares!

Schedule a FREE demo today by calling (210) 852-4310 or click the button below!

12 Aug 2019

Behind the Software with Chuck Hubbard

Clinical research technology is constantly changing. Which is why we have dedicated our time to finding strong individuals to help shape the clinical trial software of tomorrow. Our goal as a team is to give back to clinical researchers by creating software that is more efficient, reliable, and easy to use. This month, we feature a truly talented individual who has helped construct the RealTime Software that we know today, Chuck Hubbard.

Chuck joined the RealTime team in 2015 and has over 25 years of customer service experience in the research and health care industry as a technician, manager, and department director. Chuck moved to the CTMS Development Team as the manager and is dedicated to the development and improvement of our software.

To get to know Chuck better, we’ve asked him some fun questions!

  1. What is your favorite drink?

Margarita

  1. What’s the best piece of professional advice you’ve ever received?

Don’t let Perfect get in the way of Good Enough

  1. What’s your favorite 80’s jam? 80’s movie?

Christopher Cross – Ride Like the Wind  /  Fast Times at Ridgemont High

  1. What’s the coolest or most interesting thing you’re working on right now?

A notification system for all users. When a user logs in to the system a message is displayed.

  1. If you could meet any comic book superhero, who would it be and why?

Spiderman. A childhood favorite. He has cool abilities and real-world personal problems.

  1. What’s your favorite famous or inspirational quote?

“I am not scared of dying. I am scared of not living every day.” – Chip Gaines

  1. What are the values that drive you?

Honesty, hard work, perseverance, confidence

  1. What books/podcasts are you into at the moment?

Brain Games, Lower your brain age in minutes a day!

  1. What is the most inspiring part of your job?

Being able to be creative. Taking an idea and making something that turns the idea into reality.

Thank you, Chuck, for your perseverance, hard work and dedication to helping build and improve our company.

If you are interested in scheduling a demo for CTMS or any of our other solutions, call (210) 852-4310 or fill out a CONTACT FORM.

04 Apr 2018

S.O.M.S. for Leading Research Sites

You have probably heard the term S.O.M.S., but what does it mean?  Quite simply, SOMS stands for Site Operations Management System.  It rhymes with Tom’s… it’s SOMS!

OK, now you can say it, but what is it?  In the vast arena of software available for clinical research sites, there is a lot to navigate and a lot to consider.  The short list would include, CTMS systems, eRegulatory systems, Stipend payment systems, eSOURCE systems for data capture, TEXT systems for appointment reminders and other patient communications, direct mail systems, website study listing and application capture, CRM software for lead management, and more.

There is a lot to keep track of within all these systems.  Sites will need to establish contracts for each of these services/products, establish payment systems for each product, have trained personnel who can run each system, ensure login credentials are maintained and working, transfer data between these systems to perform their designed functions, etc.

With a SOMS system, all the above can be accomplished in one seamless information system. A SOMS system bundles each service into a single user-friendly platform that fully integrates with platforms like WordPress or other website CMS, MailChimp, Facebook and more.  The level of efficiency and cost savings that can be accomplished with this fully integrated system is unparalleled.

There is one other important thing to note.  There is only one vendor on the market that has a SOMS system and that is RealTime Software Solutions.  Individually, RealTime has best-in-class CTMS, eRegulatory, eSOURCE, TEXT, PAY, website integration, MailChimp and Facebook integration and other handy tools. RealTime also provides a user-friendly mobile app for doctor referrals, eSignatures on the go, quick access to study documents, eSOURCE data collection, as well as an Outlook plugin that allows for drag-and-drop documents into eReg binders or other eDOCS storage locations AND MORE.

While other vendors claim to have “integrations” or even similar bundling of software, be sure to compare the capabilities of each of their systems and how they stack up to RealTime’s solutions for each.  RealTime not only offers the best standalone solutions, but the only complete bundling of solutions into a single platform for ultimate efficiency, cost savings and production.  RealTime SOMS.  There is only one and it can be found in leading sites around the world!

Take a look at RealTime.  Choose the right system the first time.  But it’s never too late to make the switch.  Anytime you switch to RealTime, you are right on time. Schedule a demo today to learn how RealTime can help you streamline your processes and drive results. Call (210) 852-4310 or visit
realtime-ctms.com today!