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Tag: clinical trial management system

27 Aug 2020

Behind the Software with Elise Tawfiq

At RealTime, our mission is to strive for the complete success of our customers every day. By accomplishing this, we have dedicated our time to finding strong individuals to help shape tomorrow’s clinical trial software.

RealTime is dedicated to providing exceptional support, which is why we search for team members above and beyond our customers. Our goal as a team is to give back to clinical researchers by creating software that is more efficient, reliable, and easy to use. This month, we feature our amazing Sales Director, Elise Tawfiq.

Since 2015, Elise has been a huge part of the RealTime family. With over 15 years of experience in the clinical research industry, Elise has helped shape the company by bringing exceptional value and industry knowledge to the team. In an interview with Elise, we asked her some fun questions to get to know her better!

Do you have a favorite holiday? Why or why not?

Thanksgiving. Food, Family and Football

What’s one work-related thing you want to accomplish in the next year?

To assist more sites, sponsors, and CROs in leveraging technology in new and innovative ways and to lead the way in the development of solutions that will bring together the efforts of all these players in the game.

What was the last TV show you binge-watched?

Grace & Frankie

What’s the phone app you use the most?

Amazon

What’s the career highlight you’re most proud of?

I am most proud of the opportunities that I have had to assist patients that do not have easy access to healthcare or may lack insurance by aiding them in getting proper testing and ongoing treatment.

If you could go back to anytime in history, where would you go? 

I think it would be amazing to go back to the Mesozoic Era and see a living dinosaur.

What’s the first job you’ve ever had?

Ticket Sales at Sea World

If you could only eat one food for the rest of your life, what would it be?

That is hard one to answer because I really love all types of food.  It would probably be Bahn mi sandwiches!

What’s your favorite way to spend a day off?

With my friends and family relaxing preferable by a lake, river, or pool.

What is the thing you like most about your job?

Connecting with clinical research professionals across the globe.  Listening to their successes, struggles, and working with them to provide out the box ideas to solve problems create growth within their organization.

Thank you, Elise, for your commitment and dedication to helping RealTime customers be successful. Stay tuned for more of employee highlights on RealTime’s Behind the Software series!

20 Jul 2020

Why it’s important to choose the right CTMS the first time

Choosing the right Clinical Trial Management System (CTMS) takes careful evaluation requiring a substantial time investment as well as extensive research. When choosing a CTMS, you should feel confident that you are making the right decision, as the wrong decision can be very costly to your organization in the short-term, resulting in long-term consequences.

The Depth of CTMS

When it comes to conducting clinical research, there are so many layers and processes that are required to make a successful research site run. Your entire organization relies on efficient processes and procedures that span multiple departments, tight adherence to regulations, and strict quality controls. Today’s CTMS includes much more than typical study management. Systems now provide researchers and staff with the ability to manage regulatory files, data collection, and communication and financial management tools all electronically.

Switching is a Nightmare

Imagine trying to change CTMS vendors with all your research data spanning all of your critical departments and processes floating in limbo. Considering the amount of complex and confidential information like study documents, patient data, study visits, financial tracking and so much more that essentially make up the backbone of your organization, the decision to change is huge and, quite honestly, most sites simply stick with that they have to avoid the headache of switching. Feeling stuck in a system that doesn’t meet your needs and limits your site’s ability to grow is a bad place to be. But if you have made the tough decision that it is time to make a change, make sure to ask potential vendors about the transition process, their experience with accomplishing these tedious transfers, and the expected outcomes of the data transfer. All the above helps to emphasize one key point… it is very important to choose the right CTMS the first time!

Evaluate and Compare Systems

When shopping for a new CTMS, here are some things you should examine:

  • Look at the longevity of the company
  • Compare real customer reviews and ratings on review websites such as Capterra
  • Compare pricing options
  • Look at the company’s values and mission
  • Look at their customer support options
  • Compare add-on software options that align with your site’s needs such as eSOURCE, eDOCS, automated stipend management, recruitment modules, system integrations, text messaging and more.

There are plenty of clinical trial management systems on the market and they will all have a good pitch, so you must take a close look at the depth and usability of the software. It is also a good idea to talk to references of similar organizations utilizing the products that you are most interested in.  A BIG question to ask is, “how well do they support you and your staff?”

Your Success Depends on it!

Standing out from other sites, consistently succeeding on your studies and providing quality and compliant data to your sponsors is the key to success.  Your CTMS is the information system that will greatly influence your organization’s ability to reach its highest goals, so it’s fairly safe to say that your organization’s success depends on choosing the right CTMS!

We hope that you give RealTime the opportunity to show you the systems that have built a global footprint of highly evolved and sophisticated sites and site networks utilizing proven CTMS that continue to advance year-after-year. We will take you on a full tour of the RealTime-SOMS (Site Operations Management System) with our highly research-knowledgeable team.  We think you will find that no other CTMS compares!

Schedule a FREE demo today by calling (210) 852-4310 or click the button below!

12 Aug 2019

Behind the Software with Chuck Hubbard

Clinical research technology is constantly changing. Which is why we have dedicated our time to finding strong individuals to help shape the clinical trial software of tomorrow. Our goal as a team is to give back to clinical researchers by creating software that is more efficient, reliable, and easy to use. This month, we feature a truly talented individual who has helped construct the RealTime Software that we know today, Chuck Hubbard.

Chuck joined the RealTime team in 2015 and has over 25 years of customer service experience in the research and health care industry as a technician, manager, and department director. Chuck moved to the CTMS Development Team as the manager and is dedicated to the development and improvement of our software.

To get to know Chuck better, we’ve asked him some fun questions!

  1. What is your favorite drink?

Margarita

  1. What’s the best piece of professional advice you’ve ever received?

Don’t let Perfect get in the way of Good Enough

  1. What’s your favorite 80’s jam? 80’s movie?

Christopher Cross – Ride Like the Wind  /  Fast Times at Ridgemont High

  1. What’s the coolest or most interesting thing you’re working on right now?

A notification system for all users. When a user logs in to the system a message is displayed.

  1. If you could meet any comic book superhero, who would it be and why?

Spiderman. A childhood favorite. He has cool abilities and real-world personal problems.

  1. What’s your favorite famous or inspirational quote?

“I am not scared of dying. I am scared of not living every day.” – Chip Gaines

  1. What are the values that drive you?

Honesty, hard work, perseverance, confidence

  1. What books/podcasts are you into at the moment?

Brain Games, Lower your brain age in minutes a day!

  1. What is the most inspiring part of your job?

Being able to be creative. Taking an idea and making something that turns the idea into reality.

Thank you, Chuck, for your perseverance, hard work and dedication to helping build and improve our company.

If you are interested in scheduling a demo for CTMS or any of our other solutions, call (210) 852-4310 or fill out a CONTACT FORM.

04 Apr 2018

S.O.M.S. for Leading Research Sites

You have probably heard the term S.O.M.S., but what does it mean?  Quite simply, SOMS stands for Site Operations Management System.  It rhymes with Tom’s… it’s SOMS!

OK, now you can say it, but what is it?  In the vast arena of software available for clinical research sites, there is a lot to navigate and a lot to consider.  The short list would include, CTMS systems, eRegulatory systems, Stipend payment systems, eSOURCE systems for data capture, TEXT systems for appointment reminders and other patient communications, direct mail systems, website study listing and application capture, CRM software for lead management, and more.

There is a lot to keep track of within all these systems.  Sites will need to establish contracts for each of these services/products, establish payment systems for each product, have trained personnel who can run each system, ensure login credentials are maintained and working, transfer data between these systems to perform their designed functions, etc.

With a SOMS system, all the above can be accomplished in one seamless information system. A SOMS system bundles each service into a single user-friendly platform that fully integrates with platforms like WordPress or other website CMS, MailChimp, Facebook and more.  The level of efficiency and cost savings that can be accomplished with this fully integrated system is unparalleled.

There is one other important thing to note.  There is only one vendor on the market that has a SOMS system and that is RealTime Software Solutions.  Individually, RealTime has best-in-class CTMS, eRegulatory, eSOURCE, TEXT, PAY, website integration, MailChimp and Facebook integration and other handy tools. RealTime also provides a user-friendly mobile app for doctor referrals, eSignatures on the go, quick access to study documents, eSOURCE data collection, as well as an Outlook plugin that allows for drag-and-drop documents into eReg binders or other eDOCS storage locations AND MORE.

While other vendors claim to have “integrations” or even similar bundling of software, be sure to compare the capabilities of each of their systems and how they stack up to RealTime’s solutions for each.  RealTime not only offers the best standalone solutions, but the only complete bundling of solutions into a single platform for ultimate efficiency, cost savings and production.  RealTime SOMS.  There is only one and it can be found in leading sites around the world!

Take a look at RealTime.  Choose the right system the first time.  But it’s never too late to make the switch.  Anytime you switch to RealTime, you are right on time. Schedule a demo today to learn how RealTime can help you streamline your processes and drive results. Call (210) 852-4310 or visit
realtime-ctms.com today!