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Tag: clinical research

28 Feb 2020

5 Reasons Why Your Site Should Be Using Paperless Systems

The year is 2020 – you’re running a clinical research site and realize your workflow is still primarily running off paper systems. Files are overflowing your workspace, paperwork is getting lost between your site staff and doctors, and before you know it, you’re stuck in a paper vortex!

Has this ever happened to you? The reality is that the vast majority of the clinical research industry still mainly works with paper systems. Paper has been the standard for regulatory processes for years; however, many research organizations now realize the benefits of transitioning to paperless clinical research systems. Let’s go over the top 5 reasons why your site should be taking advantage of these paperless systems!

  1. Using paperless clinical research systems lowers the risk of inefficiencies and inaccuracies. These oversights are caused by several reasons including the delay in data receipt and review by the Sponsor or CRO, time and travel expenses of on-site review of source and regulatory documentation, or the higher probability of transcription errors from source to EDC.
  2. Reduce redundant, non-Part 11 compliant, storage systems to store document copies by switching to a Part-11/HIPAA compliant eDOCS Sites can easily manage all their study records electronically while maintaining inspection readiness during the entire process (no clutter involved!).
  3. Decrease enrollment times and increase patient experience. RealTime-CTMS allow sites to input accurate and full medical histories directly into the software before and/or during patient visits. Track study progress, milestones, financials, and more, all within an easy-to-navigate paperless portal!
  4. Increase organization and collaboration amongst site staff by adopting mobile devices. Stay organized with collaborative calendars, instant notifications, and study alerts. Now, you can take your source/study documents anywhere and always stay notified!
  5. Decrease opportunities for poor clinical practices. Paper-based central files such as staff professional documents (Licenses, CVs, Certifications), and equipment calibration records can be kept electronically, allowing staff to update their documents when they are expiring. Audit trails can also make monitoring site staff and study activity more effortless than ever.

Making the switch to paperless clinical research systems will ultimately increase efficiency, accuracy, quality and reduce operational costs. Advancements in technology and newly adopted site-centric approaches are making it possible for these paperless systems to improve the workflow benefitting all parties (Sponsors, Sites, CROs, IRBs, and the FDA).

At RealTime, Your Success is Our Success! If you would like to learn more about going paperless, call (210) 852-4310 or fill out a CONTACT FORM!

14 Feb 2020

How can your CTMS make your site or site network a recruitment powerhouse?

Patient recruitment in clinical trials is undeniably one of the most challenging obstacles facing the clinical research industry. The lack of patient participation in clinical trials can be due to multiple factors but the most likely cause of low or slow enrollment is simply the lack of clinical trial awareness.

Digital technology and connectivity have made it easier for research organizations to connect with potential patients. Adopting the right clinical trial management system (CTMS) into your site operations can also help to improve patient recruitment, retention, and turn your site into a study recruitment powerhouse. Let’s delve into the top reasons your site may want to consider RealTime-CTMS.

Advertising Mastermind

Let’s face it; we’re not all blessed with the capability (or time) to manage study campaigns, track ad spend, and remarket to study applicants. However, with RealTime-CTMS, your site holds the power to do all the above!

Your site can track ad spend budgets and patient referrals within the RealTime’s Recruitment Campaign Manager, a section in CTMS designed with your advertising needs in mind. In addition, RealTime offers robust integrations with Facebook, Instagram, MailChimp, Twilio, SubjectWell, and more that can help advance your study marketing efforts.

Leads, Leads, Leads!

Following up with new leads is crucial for a successful study. Whether your site is utilizing traditional or digital advertising, RealTime’s clinical trial management system auto-codes where your referrals are coming from, helps manage lead follow-up and lets you easily remarket to qualified patients. Clinical trial patient recruitment and engagement has never been easier!

“Can you text me?”

Why, yes. Yes, we can. RealTime-TEXT will take your patient recruitment to the next level with the only FCC-compliant Mass TEXT tool that will allow you to TEXT thousands of patients with one click. Boost recruitment by instantly notifying your patient database of new studies at your site, auto-notify patients with automated appointment reminders, and set up email alerts to inform site staff of new TEXT messages from patients.

Recruitment Powerhouse

Advertise smarter, track study budgets, and stay connected with your patients to let them know about new enrolling studies, while participating and after they have completed a study. With RealTime-CTMS, your site can become a clinical research recruitment powerhouse!

To learn more about RealTime-CTMS and its many robust features, schedule a free demo with one of our experts! Call 210-852-4310 or fill out a CONTACT FORM!

27 Jan 2020

The Future of Clinical Trials: Q&A with Rick Greenfield, CEO of RealTime

As we segue into a new year, one can’t help but wonder what the future of the clinical research industry looks like. Cutting-edge clinical trial software, research advancements, and other breakthroughs have proven to shape the clinical research industry that we know today. In a Q&A with Rick Greenfield, CEO of RealTime Software Solutions, we discuss the future of clinical trial software and how RealTime is helping to meet these changes.

Question: How is RealTime adapting to the changing industry?

Rick: RealTime has developed solutions that are adaptable for any organization. Whether you are at the site, site network, hospital, university, sponsor or CRO, RealTime is developing advanced systems to improve processes and efficiencies for the clinical research industry from top-to-bottom. We make it a top priority to listen to the feedback of our customers, who guide our development roadmap and help us meet the growing needs of the industry.

Question: What can we expect from RealTime in 2020?

Rick: Lots of exciting things! I like to keep the competition guessing, so I can’t disclose the long-term goals, but short-term, we will be enhancing all of our products substantially this year.  We also have new systems coming that, I believe, will be industry game-changers.  Current and Future RealTime customers have a lot to look forward to.  So basically… stay tuned!

Question: Where do you see the clinical research industry headed?

Rick: There is a shift happening in the industry as well as a lot of uncertainty as to where things are headed and how we will all be affected by those changes. There is no question that we are moving rapidly towards paperless systems.  I also believe whole-heartedly that site-based systems for site-based functions are essential to a successful operating model.  Sites need standardization and systems that ultimately cater to their needs.  Sponsor-based, or top-down systems, meant to take over a site-based function, are disruptive to good processes, quality, efficiency, and ultimately, data integrity and patient safety.  We have seen the top-down approach fail time-and-time again, but we are seeing huge successes with site-based systems that connect up to Sponsor/CRO systems.  I believe this is the model that everyone collectively must embrace, or they will end up watching it happen before their eyes.  Those that get on board early can be a part of building something truly transformational, which will include the right solutions and maximum benefits for all parties involved.

A little philosophical, I know, but I am convinced of this path to a streamlined industry.  It leads us to the ultimate in virtual/decentralized clinical trials and efficiencies that we have only dreamt of to-date.

The shift has begun! With 2020 upon us, what kind of expectations do you have for your business? If you’re interested in learning more about RealTime Software Solutions, contact us today!

Are you interested in a demo of our products? Give us a call at 210-852-4310 or CLICK HERE to fill out a contact form!

 

01 Oct 2019

Q&A with Rick Greenfield: RealTime-Enterprise

Large-scale research data can seem overwhelming in a data-driven industry. While managing a multi-site or extensive site network, centralizing processes and taking advantage of multiple resources across the network is the goal, but few systems on the market can truly bring this level of efficiency to a site network.  Aggregating data and providing valuable network-wide metrics for enterprise-level decision making and forecasting is another goal that is often difficult to make a reality. We had the opportunity to speak with Rick Greenfield, CEO of RealTime Software Solutions on the RealTime-CTMS Enterprise system and how it can help solve the above challenges and more.

Interviewer: What is RealTime-Enterprise?

Rick: RealTime-CTMS has enterprise-level platforms that can scale to meet the demands of the largest and geographically diverse site networks, hospital systems, and universities. Enterprise systems connect CTMS to allow for a perfect combination of separation. In regards to local resources and patient databases, these systems provide enterprise-level managers and officers with visibility across the network and aggregate data to track production, profitability, business development, and more.  Further, RealTime’s Enterprise systems allow for real centralization of processes such as finance and accounting, eREGULATORY processes, patient recruitment, and even eSOURCE creation and data collection.

Interviewer: Who can benefit from RealTime-Enterprise?

Rick: RealTime’s Enterprise systems can be found today in medium-sized multi-site networks with geographical diversity as well as extensive international site networks spanning multiple countries.  Because we have servers strategically positioned around the globe, we can also meet the strenuous and varying data privacy laws of countries such as Canada, Australia, New Zealand, the entire EU.

International Data Compliant Seal

Interviewer: How does RealTime-Enterprise differ from RealTime-CTMS?

Rick: RealTime-Enterprise leverages all of the tools of the RealTime-CTMS and SOMS products so that each site within the network can leverage the most powerful grouping of products on the market.  The RealTime-Enterprise platform connects sites for centralization and aggregation of systems and data.  In short, RealTime-Enterprise brings the best of the best CTMS solutions together into an unparalleled platform for network-wide management.

Large-scale data needs large-scale systems. RealTime-Enterprise brings systems and data together, like no other.  Find out how your medium to large-scale organization can benefit from RealTime-Enterprise systems to lead the shift to centralization and efficiency in the site network landscape!

Interested in a demo? Give us a call at 210-852-4310 or CLICK HERE to fill out a contact form!

12 Aug 2019

Behind the Software with Chuck Hubbard

Clinical research technology is constantly changing. Which is why we have dedicated our time to finding strong individuals to help shape the clinical trial software of tomorrow. Our goal as a team is to give back to clinical researchers by creating software that is more efficient, reliable, and easy to use. This month, we feature a truly talented individual who has helped construct the RealTime Software that we know today, Chuck Hubbard.

Chuck joined the RealTime team in 2015 and has over 25 years of customer service experience in the research and health care industry as a technician, manager, and department director. Chuck moved to the CTMS Development Team as the manager and is dedicated to the development and improvement of our software.

To get to know Chuck better, we’ve asked him some fun questions!

  1. What is your favorite drink?

Margarita

  1. What’s the best piece of professional advice you’ve ever received?

Don’t let Perfect get in the way of Good Enough

  1. What’s your favorite 80’s jam? 80’s movie?

Christopher Cross – Ride Like the Wind  /  Fast Times at Ridgemont High

  1. What’s the coolest or most interesting thing you’re working on right now?

A notification system for all users. When a user logs in to the system a message is displayed.

  1. If you could meet any comic book superhero, who would it be and why?

Spiderman. A childhood favorite. He has cool abilities and real-world personal problems.

  1. What’s your favorite famous or inspirational quote?

“I am not scared of dying. I am scared of not living every day.” – Chip Gaines

  1. What are the values that drive you?

Honesty, hard work, perseverance, confidence

  1. What books/podcasts are you into at the moment?

Brain Games, Lower your brain age in minutes a day!

  1. What is the most inspiring part of your job?

Being able to be creative. Taking an idea and making something that turns the idea into reality.

Thank you, Chuck, for your perseverance, hard work and dedication to helping build and improve our company.

If you are interested in scheduling a demo for CTMS or any of our other solutions, call (210) 852-4310 or fill out a CONTACT FORM.

07 Jun 2019

5 Benefits of Utilizing RealTime-eSOURCE

Whether you are looking for a better electronic data management solution for your site, or you are just in the information gathering stages, RealTime’s eSOURCE solution makes working anywhere in a clinical trial site setting possible.

RealTime is a leader in the industry of advanced research information systems offering solutions from CTMS, eDOCS, SitePAY, GlobalPAY, TEXT, and eSOURCE. The team is comprised of individuals that have worked at the site and CRO level, so you are getting real solutions to make the data collection and management more streamlined and compliant. All products are tested to ensure an excellent workflow for sites, sponsors, CROs, and other third-party vendors before being integrated.

Let’s touch on some of the benefits of eSOURCE at your site:

Benefits:

  1. Customized eSOURCE Templates: Build templates with a simple drag-and-drop feature that can be modified and used for future studies, saving you time!
  2. Easy Data Collection: Seamlessly upload and route ECGS, lab results and other reports for investigator review and signature.
  3. Data Accuracy: Build specific parameters in the form fields to ensure completion as well as safety and compliance checks to help eradicate errors.
  4. Work from Anywhere: Did we mention there is an eSOURCE MobileAPP? Whether you are using a mobile phone, tablet, or other device, RealTime has you covered. With the user-friendly MobileAPP, easily access patient visits, eSOURCE forms, study I/E criteria, and more. Doctors and staff can also eSign documents and/or eSOURCE forms with fingerprint/face-ID technology and voice dictate notes directly into eSOURCE forms.
  5. Affordable: At just $10/visit and $5/phone visit, ReaTime eSOURCE solution is not just affordable but actually saves your site time and money!

eSOURCE also seamlessly integrates into RealTime’s other solutions, so you can either use RealTime-eSOURCE as a standalone option or packaged with the one-and-only RealTime-SOMS.

If you are interested in learning more about eSOURCE, or one of RealTime’s other phenomenal solutions, the team would love to talk with you. Follow this link to see our contact information.

30 Apr 2019

Behind the Software with Norma Zayas

RealTime Software Solutions’ Success Team is compiled of talented individuals dedicated to providing the best support for RealTime customers.

This month, we are highlighting an exceptional team member and manager who goes above and beyond for RealTime customers. Norma Zayas joined the RealTime organization in 2018. With a strong background in account management and client relations, Norma brings strong support to the team with her exceptional technical and customer support.

To get to know Norma a little better, we had the chance to ask her a few fun questions!

  1. What is your favorite drink?

Coke Zero.

  1. Do you have any pets?

No.

  1. Best piece of advice you’ve ever received.

Never stop learning and growing as a person.

  1. Current Netflix binge?

Property Brothers (HULU)

  1. Name one thing we wouldn’t have guessed about you.

I like to sing.

  1. What motivates you?

Seeing others grow in their positions.

  1. Finish this sentence. On Sunday mornings, you can usually find me

…outdoors.

  1. If you could live in any city, where would it be and why?

New York, the snow and fast pace environment.

  1. Favorite thing about working at RealTime?

Our Customers😊.

Thank you, Norma, for your hard work and dedication to help our customers. If you are interested in scheduling a demo for CTMS, eDOCS, eSOURCE, GlobalPAY, SitePAY, TEXT, or any of our other solutions, call (210) 852-4310 or fill out a CONTACT FORM.

19 Apr 2019

ACRP 2019 – Key Takeaways (and Bandanas)

Each year, RealTime attends a variety of conferences around the globe in hopes of aiding clinical research professionals, sites, sponsors and CROs on their paperless journey. RealTime attended ACRP in Nashville, Tennessee this April and the team had the opportunity to network with professionals in the industry while gaining insight into the realm of clinical research technology. Did you get your RealTime-Bandana?!

RealTime’s CEO, Rick Greenfield discussed one of the hottest topics at the conference:

The Paperless Site –eSOURCE and eREG

In a follow-up conversation with Rick Greenfield, we asked him a few questions on his takeaways from the conference.

RealTime CEO discusses the shift to paperless sites and the challenges sites face when transitioning to paperless systems like eSOURCE and eDOCS.

How do you feel that RealTime is contributing to the shift to Paperless Sites?

“The RealTime-SOMS (Site Operations Management System) is the first of its kind, combining our leading CTMS, eSOURCE, eDOCS, SitePAY, and TEXT into one system. The RealTime-SOMS can also be accessed through the RealTime-MobileAPP, which can essentially eliminate the need for paper and allow site staff and investigators to perform most tasks with a smartphone or tablet.  While developing these paperless solutions has been challenging, seeing the success that RealTime sites are having with the shift to eSOURCE and eDOCS is incredibly rewarding.  I only wish that I would have had these tools when I was running my own clinical research site.”

What was your favorite part of ACRP?

“ACRP was an incredible experience for RealTime.  The best part was seeing how RealTime and the many other vendors at ACRP that are working to change the industry by helping Sites, Sponsors and CROS achieve greater efficiency and better outcomes. It is a privilege to network with other industry professionals and to participate in the search for innovative solutions to the obstacles our industry faces every day.”

Do you feel that Site-Based Paperless Systems will change our industry for the better?

“They already are! The shift to site-based paperless systems is already happening at an astounding rate, and the benefits of these new systems are already being realized by all parties involved in the conduct of clinical trials.  As the shift continues, the clinical research industry as we know it will be faster and more efficient than ever.”

If you missed RealTime at ACRP, here is a list of our upcoming conferences:

  • MAGI EAST | May 5 – 8th | Boston, Massachusetts
  • DIA | June 23 – 27th | San Diego, California
  • SCRS | October 11 – 13th | Hollywood, Florida

Learn more about the RealTime solutions including eSOURCE, eDOCS, CTMS, TEXT, SitePAY and GlobalPAY that are leading our industry into the future.

Click HERE or call (210) 852-4310 to see RealTime products up close!

01 Apr 2019

Behind the Software with Alyssa Arce

One of the things we strive for at RealTime is building a team of people who are passionate about the industry and dedicated to providing exceptional customer support. Our goal as a team is to give back to clinical researchers by creating software that is more efficient, reliable, and easy to use. This month, we feature one of our incredible team members, Alyssa Arce.

Alyssa joined the RealTime team in 2018 and continues to give back to customers by teaching them how to utilize e-regulatory systems at their sites. She is currently the Product Manager for eDOCS program at RealTime Software Solutions.

To get to know her better, we’ve asked her some fun questions!

1. What is a hidden talent you have?

I make great tamales.

 2. What’s the best piece of professional advice you’ve ever received?

Grind.

3. What books/podcasts are you into at the moment?

I’m bigger TV/ movie watcher – Spiderman into the Spiderverse.

4. What’s the coolest or most interesting thing you’re working on right now?

Growing a human.

5. What’s the funniest thing that has happened to you recently?

Probably walking into a room I thought was a meeting but instead it was an in-progress interview.

6. What are the values that drive you?

Kindness, personal growth and communication.

7. What do you work toward in your free time?

Relaxation and self-care.

8. What is the most inspiring part of your job?

Being able to help and teach people our product and how it can change their day to day work lives.

Stay tuned for behind the software as we get to know some of the team behind RealTime Software Solutions. If you are interested in scheduling a demo for eDOCS or any of our other solutions, call (210) 852-4310 or fill out a CONTACT FORM.

25 Mar 2019

TEXT: Effectiveness of Inbound Marketing

Playing phone tag with your patients can be frustrating, especially in an era of digital literacy. If you believe you’re communicating effectively with patients, think again.

Inbound marketing is defined as engaging and retaining customers or “patients” with various methods of communication. With this in mind, consider the way your site is communicating with patients. Is communication effective? How often do you communicate with patients? Let’s discuss the benefits of inbound marketing at your site.

Automated Appointment Reminders

Contrast to following up with phone calls with no avail, texting patients is an extremely effective additive for communicating. RealTime-TEXT sends automated text appointment reminders powered by AI. Automation reminders can prove effective by reducing no-shows at your site and increasing retention.

Mass Text Marketing

Mass TEXT allows remarketing to applicants who have shown interest in your studies. Inbound marketing features let you notify subjects when a new study listing has been posted, where they can then be notified by email or text.

Keyword Functionality

RealTime-TEXT allows sites to choose a keyword for texting. Subjects can text the keyword and opt-in to communication for a new study or future study alerts. Keyword functionality keeps an open flow of communication while maintaining brand awareness with interested subjects.

Stay Connected

Stay connected with your patients in between visits and after they have completed their study. Improve patient retention with these inbound marketing capabilities to reduce no show rates, increase communication efficiency, and keep your research studies on track for success.

To learn more about RealTime-TEXT functionalities, schedule your demo with one of our experts. Call 210-852-4310 or fill out a CONTACT FORM!