What RealTime–TEXT Can do for YOUR Site!


What RealTime–TEXT Can do for YOUR Site!

As a RealTime-CTMS user, you are likely accustomed to the quick access that RealTime gives you to study and subject information. Our CTMS allows you to easily manage your subject data, study information, study visits, scheduling, financial data, reports, and more.

But did you know RealTime also has a TEXT feature that fully integrates with RealTime-CTMS?

Here is a list of the many benefits RealTime-TEXT offers:

1. AUTOMATED APPOINTMENT REMINDERS:

Research participants, like most of us, are constantly checking their phone. Research shows that 90% of mobile users read a text messages within three minutes of receiving them, so what better way to stay connected with your subjects than through a text?

RealTime-TEXT will send automated appointment confirmations and reminders to all scheduled study subjects. These TEXT reminders are proven to reduce no-show percentages and improve patient retention rates.

RealTime-TEXT reminders are sent to subjects 24 hours prior to their appointment, allowing them to easily confirm, cancel or reschedule their study visit. Furthermore, study staff receives alerts of subject text responses and all subject responses are documented in RealTime-CTMS in the subject’s progress notes.

2. STUDY ALERTS FOR RECRUITMENT:

By running a subject matching report based on inclusion/exclusion criteria, you can pre-identify subjects in your database that may be interested in upcoming or ongoing trials. RealTime’s Mass Marketing TEXT feature allows you to send subjects a text to alert them of their potential qualification for your study. Subjects can then easily respond ‘YES’ to receive information about the study opportunity.

Additionally, subject TEXT responses will flow back into RealTime-CTMS and notify staff to contact the subject in regards to the study.

3. TEXT KEYWORDS to PROMOTE YOUR SITE

By utilizing a site-specific keyword, you can build your database and give your patients a way to sign up for future study alerts. A keyword of your choosing can be utilized by your site and marketed to potential study volunteers in your local community. Those that are interested in receiving study alerts can simply text your keyword to your TEXT short code, requesting to be added to your database. Your staff will be notified of the TEXT received and be able to follow-up with potential study subjects to set up their profile and study alerts. Keywords make building your database even easier!

Here’s how it works: Your site chooses a site-specific keyword; for example, STUDY, LUPUS, ACNE or COPD. This unique keyword can then be used in advertising campaigns or displayed throughout the clinic to prompt patients to text the keyword and sign up for study alerts.

Advertising example:

When the subject sends the keyword via text, they will receive an automatic response and your site will receive an email notification from RealTime-CTMS like the one below to contact the subject for further screening.

Email sent by RealTime-CTMS:

As you can see, RealTime-TEXT does so much more than just send appointment reminders. RealTime’s two-way TEXT communication keeps you connected with your database of subjects, increases retention, decreases no-shows, provides study alerts and more!

To find out more about adding RealTime-TEXT into your RealTime-CTMS, call us at (210) 852-4310 or click HERE to schedule a 20-minute demo today!

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