RealTime TEXT
Take patient engagement to a whole new level with RealTime-TEXT. Improving patient retention while reducing no show rates will keep your research studies on track for success. Automated appointment reminders boost retention rates and enhance the patient experience.
Mass
Text
Appointment Reminders
& Direct TEXT
Low Cost
Recruiting
Two-Way
Communication
Appointment Reminders
Schedule appointments in the RealTime-CTMS Calendar and automated appointment reminders will occur 24 hours prior to each study visit. Subjects can confirm or reschedule appointments by responding to the TEXT.
Direct Text
Embrace one of today’s most preferred forms of communication. Check in with your subjects between visits or remind them of study requirements in a format that’s convenient for both of you.
Leverage Your Existing Database
The only CTMS with an FCC-compliant Mass TEXT tool that will allow you to TEXT thousands of patients with one click. Boost recruitment by instantly notifying your patient database of new studies at your site.
Grow Your Database
Marketing keywords can be used for community engagement and for patients to sign up for new study alerts from the site. Sending in a keyword is the easiest and most convenient way for the community to contact your site.
Keyword Opt-In
The only CTMS that has custom keyword functionality that will allow the site to opt patients in to messaging the compliant way. Add the keyword to all marketing campaigns to grow the site’s database.
Low Cost Recruiting
Reach out to hundreds or thousands of subjects who are interested in clinical research at a low cost. Mass TEXT is less expensive than billboards, radio ads, and digital marketing strategies.
Documented Two-Way Communication
Two-way TEXT messaging capability that is tracked on the patient’s profile page. Email alerts are sent to the site users to inform them of new TEXT messages from patients.
FCC Compliant
RealTime employs Product Managers that are well-versed in TEXT regulations and can guide your site on best practices to ensure your site maintains compliance with the Federal Communications Commission.
Multi-lingual Reminders
Multi-lingual capabilities that will allow you to auto-send TEXT appointment reminders to a patient in their preferred language.
International Capabilities
International TEXT capabilities that will allow sites located in any country to initiate a message from their CTMS and send to the patient from a local phone number.
Invoice Sponsors
Run a RealTime-TEXT usage report that will allow you to invoice the study sponsor for the cost of recruitment messages.
Automatically send appointment confirmations and reminders to all of your patients.
WHAT CAN 
DO FOR YOU?
ASSIST IN RECRUITMENT
Spur recruitment efforts by sending out a mass TEXT message to subjects pre-qualified in your database
INSTANTLY INFORMS
By sending out a mass TEXT at the beginning of a study, RT-TEXT instantly informs interested subjects about new studies at your site.
HIPAA COMPLIANT
RealTime-Text is a secure messaging solution that safeguards electronic protected health information (ePHI) while still allowing an open flow of communication.
NO MORE PHONE TAG
Stop missing phone calls and start communicating directly with your patients to keep study visits on track.
24HR REMINDERS
Automated text reminders allow patients to easily confirm, cancel or reschedule up to 24 hours before their study visit.
EXPAND YOUR RESOURCES
RealTime-Text will expand your patient retention program by keeping patients engaged.
REDUCE NO SHOW RATES
RealTime-Text is a simple and powerful tool that keeps patients informed of upcoming appointments.
IMPROVE PATIENT RETENTION
Boost retention rates with convenient appointment reminders that enhance the patient experience.
APPOINTMENT REMINDERS
Take patient engagement to a whole new level with RealTime-Text. Improving patient retention while reducing no show rates will keep your research studies on track for success.
Schedule appt in the RealTime-CTMS Calendar
Your patient will receive a TEXT message letting them know the appointment has been scheduled.
24 hours prior to the appointment the patient will receive another text message to confirm, cancel, or reschedule their appointment
You will be alerted of their response through email, the patient profile in RealTime-CTMS and the calendar appointment.
Mass Texting Now Available
You can now pre-identify subjects in your database that may be interested in upcoming or ongoing trials and send the group a mass marketing TEXT message alerting them about the study. There is no better way to capture interest of your pre-qualified database subjects than with a TEXT that they can easily reply “Yes” to learn more about a study opportunity.
Mass Marketing TEXTs Now Available! Here’s how it works:
Run a subject matching report based on inclusion/exclusion criteria
Send a mass TEXT to the selected subgroup alerting them of a study opportunity
Subjects can reply YES or NO to indicate their interest
TEXT responses will flow back into RealTime-CTMS and notify staff to contact the subject
ADDITIONAL SOLUTIONS
eSOURCE has more features, greater scalability, and CTMS integration, all at an affordable price.
Go paperless with the first CTMS-integrated eRegulatory documentation solution
Pay Stipends instantly with this fully integrated payment system. Save time and money
Quick and easy access to study or subject information utilizing simple and intuitive navigation
