Category: Uncategorized

22 Jan 2018

Prioritize your subject’s experience – Instant Stipend Payment Solution

Often, study recruitment is a challenge.  The recruitment department is working overtime trying to get to as many community health fairs, networking events with physicians and provide as many workshops to the rest of the staff as they can. And this doesn’t take into account the time and cost involved in advertising outreach (i.e., radio, billboards, social media, TV). Each qualified and enrolled patient has literally taken your team hours to secure. As research staff, you’ve realized that it is difficult to find patients that want to participate and that also meet all the study’s I/E criteria.

Consequently, volunteering for several weeks or months is not an experience many have had. The patient is taking a huge leap of faith and trusting the clinical research process and your research staff. They will expect to be treated with care and to have an overall positive experience. Sites and sponsors that put patient centricity at the forefront of their trials are setting up their sites for better results and patients that will return for future trial participation.

The study subject’s experience (from study start to finish) will impact the way the subject and others in their circle of friends view your site in the future. Maintaining a positive relationship with the subject could go a long way.  Word of mouth clientele can lead to greater local interest in your site and more potential subjects for your future trials.

One essential way to ensure that subjects feel the immediate benefits of participating in a study is by adopting a secure payment system that allows you to instantly reimburse subjects via electronic payment.  By doing so, you will ensure these subjects are paid in a timely manner for their participation and they will leave each visit with immediate stipend compensation and a positive feeling about the time it took to volunteer. The good feelings will then be associated with the trial and your site’s reputation.

On the other hand, if you are not reimbursing these subjects in a timely manner or if the manner of payment is difficult for them to use, they may have a much less positive feeling about the experience overall.  The good news is that timely and efficient payments are not so hard to accomplish when you have the right payment platform! Adopt a subject reimbursement platform that puts customer service and the subject’s experience first. User-friendly portals for staff, convenient reloadable compensation cards for subjects and the potential to bundle your payment solutions with your CTMS is what makes RealTime systems superior.

Learn how RealTime-Site PAY and RealTime-GlobalPAY can increase your patient retention rates for Sponsors, CROs and Sites by ensuring timely and secure payments around the globe! Contact RealTime today to learn more about our patient reimbursement systems to improve retention and patient satisfaction.

Click HERE to learn more.

24 Mar 2016

ClinEdge Announces Partnership with RealTime Software Solutions

Innovative Partnership Will Yield First-of-its-Kind Platform In Clinical Research Industry

January 08, 2016 10:00 AM Eastern Standard Time
BOSTON–(BUSINESS WIRE)–ClinEdge LLC, a leading business development and marketing company in the clinical trials industry, announced today that it has selected RealTime Software Solutions as its preferred technology vendor.

“We have chosen to establish a partnership with RealTime because their platform is more user-friendly than any CTMS we have seen. RealTime also features extensive capabilities in electronic regulatory documents and remote monitoring, which our sites and Alliance Partners have been requesting for years.”

RealTime Software Solutions provides a leading Clinical Trial Management System (RealTime-CTMSTM) and has recently released a robust standalone eRegulatory Solution that can also be fully integrated into its CTMS platform. This is the first integrated CTMS and eDOCS solution available to the clinical research industry.

ClinEdge Network, the business development division of ClinEdge, and RealTime will offer site clients within the network access to the first platform that integrates CTMS and e-Regulatory Documents for clinical research sites. ClinEdge site clients will be eligible to receive exclusive, reduced rates to utilize this innovative technology.

“Our network has utilized almost all of the common CTMS platforms,” said Christian Burns, the President of ClinEdge. “We have chosen to establish a partnership with RealTime because their platform is more user-friendly than any CTMS we have seen. RealTime also features extensive capabilities in electronic regulatory documents and remote monitoring, which our sites and Alliance Partners have been requesting for years.”

ClinEdge’s patient recruitment and retention division, ClinEdge Engage, will now implement RealTime as its preferred vendor for patient stipend reimbursement and travel coordination. Through this program, ClinEdge Engage provides travel coordination services to sponsors & CROs for clinical trials in virtually all geographic areas and indications.

This exciting partnership highlights the success and vision of ClinEdge and RealTime and emphasizes their commitment to leading the industry in providing solutions to enhance collaboration, problem solving, and efficiency.

For more information on this release please contact Debo Salami at (857) 496-0054 ext.556 or via email at


ClinEdge LLC
Debo Salami, 857-496-0054 ext.556

24 Mar 2016
edocs RealTime-CTMS Clinical Trial Management Systems Software

RealTime-eDOCS™ – A Site-Centric eRegulatory Solution

Technology is shifting the clinical research industry towards electronic solutions that create efficiency while dramatically reducing costs. RealTime-eDOCS™ is the first eRegulatory solution fully integrated with a robust clinical trial management system (RealTime-CTMS™). It’s now easier than ever for sites to eliminate paper-based regulatory binders while managing regulatory documents from study startup to record archive.

Utilizing this eRegulatory solution allows sites to:

  • Save time and money by going paperless
  • Standardize and centralize eRegulatory binders in one secure location
  • Utilize a PET system (Professional Education Training) to manage and track personnel curriculum vitae, professional licenses and certifications
  • Increase efficiency by utilizing electronic signatures
  • Improve collaboration between investigators and sponsors

In addition to the benefits of this eRegulatory solution, CTMS-Integrated RealTime-eDOCS™ implements informed consent tracking for all subjects in a study. No more paper-based consent tracking logs!

Even sponsors and contract research organizations will benefit from a site-centric eRegulatory solution. Sites have the ability to grant remote access to monitors and sponsor contacts. Remote access will potentially reduce travel costs for sponsors while accelerating the process of updating trial master files.


Go paperless with the first CTMS-Integrated eRegulatory solution and experience the benefits now. Visit our website at or give us a call at (210) 852-4310.

RealTime Software Solutions, LLC is dedicated to creating innovative solutions by focusing on research sites. All of our products are built by obtaining valuable input from leading research sites around the nation. All RealTime staff have clinical research experience and understand the challenges of maintaining an efficient and productive research facility.

Call (210) 852-4310 to find out more.

24 Mar 2016
Medical RealTime-CTMS Clinical Trial Management Systems Software

Growing your database: The importance of collecting full medical histories

So your research site has great marketing campaigns, referrals are coming in and you are keeping track of everything with RealTime-CTMS. You’re even calling potential patients within 24 hours, attempting to contact them multiple times and sending emails.

But something is missing… A complete medical history.

Unfortunately many RealTime sites aren’t utilizing the medical history tab of the patient profile, which is one of the most crucial parts of the system when it comes to growing your database. Collecting a full history is not only important to determine whether or not a subject qualifies for a current study, but crucial for future studies as well.

In the medical history section, recruiters are able to collect a full history of potential subjects including use of contacts and glasses, to a history of cancer, gastrointestinal issues and everything in between.

Users can also collect surgical history, current or past use of medications, and social history such as drug use, alcohol use, birth control and more. Having complete medical histories for your research patients means that pulling a list of patients using the Subject Matching Report will yield results to help you fill future studies. It also brings added value to your site when it comes to CROS’s and pharma companies looking for sites with a solid database of patients.

Start building your biggest asset; a robust research subject database with medical histories. The time invested today will bring your site great enrollment successes tomorrow.

As always, the team at RealTime is here to help you make the most of your site database and answer any questions you might have.

To learn more, visit or call (210) 852-4310.