Category: Integration

25 Mar 2019

TEXT: Effectiveness of Inbound Marketing

Playing phone tag with your patients can be frustrating, especially in an era of digital literacy. If you believe you’re communicating effectively with patients, think again.

Inbound marketing is defined as engaging and retaining customers or “patients” with various methods of communication. With this in mind, consider the way your site is communicating with patients. Is communication effective? How often do you communicate with patients? Let’s discuss the benefits of inbound marketing at your site.

Automated Appointment Reminders

Contrast to following up with phone calls with no avail, texting patients is an extremely effective additive for communicating. RealTime-TEXT sends automated text appointment reminders powered by AI. Automation reminders can prove effective by reducing no-shows at your site and increasing retention.

Mass Text Marketing

Mass TEXT allows remarketing to applicants who have shown interest in your studies. Inbound marketing features let you notify subjects when a new study listing has been posted, where they can then be notified by email or text.

Keyword Functionality

RealTime-TEXT allows sites to choose a keyword for texting. Subjects can text the keyword and opt-in to communication for a new study or future study alerts. Keyword functionality keeps an open flow of communication while maintaining brand awareness with interested subjects.

Stay Connected

Stay connected with your patients in between visits and after they have completed their study. Improve patient retention with these inbound marketing capabilities to reduce no show rates, increase communication efficiency, and keep your research studies on track for success.

To learn more about RealTime-TEXT functionalities, schedule your demo with one of our experts. Call 210-852-4310 or fill out a CONTACT FORM!

01 Mar 2019

6 New Features of the RealTime-CTMS MobileAPP

From text messages to video conference calls, mobile devices have become part of an everyday routine. Consequently, mobile device usage has become more evident in the clinical research setting. Utilizing electronic devices can improve efficiency and streamline research data across your site.  Implementing the right mobile software can drastically enhance the study process.

The new RealTime-MobileAPP delivers innovative new features that place a Site Operations Management System (SOMS) in the palm of your hands. With a tablet or phone, you can access studies, subjects, calendars, contacts, source documents, regulatory documents and much more. So, here’s an inside look at our latest updates!

 

1. Face Recognition

One of the most innovative features of the MobileAPP is face ID recognition. Rather than logging in with password credentials, setting up face recognition can make remembering passwords a thing of the past while also streamlining the eSignature process for documents.

2. Calendar and Scheduling

Users can access various calendars to keep their schedules organized. Manage events from the MobileAPP and easily stay on top of your appointments.

3. System Notifications

Receive push notifications for calendar events, eSOURCE communication and eSignature requests. All notifications are management on a single notification page.

4. Streamlined Subject Management

Investigators and staff can now refer subjects through the Subject tab or from the main menu. Referrals from the MobileAPP feed directly into the CTMS to initiate recruitment processes. Users can also search for qualified subjects based on history or indication. The subject profile page allows users to view contact attempts, demographics, and study visits in one place.

5. eDOCS and eSOURCE Integration

Investigators and staff can access eDOCS to view/sign study regulatory documents.  Accessing eSOURCE will allow users to view enrolled subjects and collect visit data straight to their iPad or tablet.

6. Study Contacts

Users can access contacts directly from the MobileAPP. Add professional contacts or staff contacts for easy communication.

So, what are you waiting for?

Start accessing subject profiles, calendars, source documents, and more through the RealTime-MobileAPP! Streamline your site communication and increase efficiency.

Schedule a demo with us by calling (210) 852-4310.

22 Feb 2019

Behind the Software with Nathan Levens

Our goal as a team is to give back to clinical researchers by creating software that is more efficient, reliable, and easy to use. This month, we are featuring a team member that has gone above and beyond for our customers, Nathan Levens.

Nathan has over 10 years’ experience in the clinical research industry. He is currently the Product Manager for our eSOURCE product at RealTime Software Solutions and teaches sites how to transition from paper-based regulatory and source documentation processes to electronic solutions.

You might be wondering what Nathan is like behind the software. We had the chance to ask him a few questions to get to know him a little better!

What was your favorite TV show growing up?

Growing up, I had a lot of favorite TV shows, but I watched Saved by the Bell reruns every day after school for several years. I thought Zack Morris was the coolest guy in the world.  Especially when he got his first mobile phone and carried it in his backpack.  I was still using a wall-mounted phone with a 10 ft cord that stretched across the room.

What’s the best piece of professional advice you’ve ever received?

I’ve received a lot great advice from books, coworkers and people I consider mentors.  One piece of advice that comes to mind is that we should ‘work to learn’ rather than simply ‘work to earn’. There are a lot of jobs that provide a paycheck, but it’s important to be selective when taking a position with a company.  Go for the jobs that force you to learn new skills.  As you learn new skills, more opportunities will present themselves throughout your career.

What’s your favorite 90’s jam?

Too many songs to choose from. The 90’s were awesome. I watched MTV every morning before school and liked almost every song that hit their top 20 list.

What’s the coolest or most interesting thing you’re working on right now?

That would be the product that I manage, RealTime-eSOURCE. This type of product is changing the way research sites collect study data and the possibilities are endless with this product.  I’m excited to see how the product shapes the industry in the next 5-10 years.

If you could meet any comic book superhero, who would it be and why?

Easy… Batman.  No explanation needed.  It’s Batman.  He can beat anyone, even Superman.

What are your biggest pet peeves?

I’ve never had pet peeves, but I do have a pet Yorkie.  Just kidding but I do have a Yorkie!  The only thing I can think of that bothers me is when fellow drivers decide not to use their blinker light in traffic and subsequently get mad at me for not realizing they want in my lane.  I’ve learned a lot about breathing to relax in traffic.

What’s your favorite famous or inspirational quote?

I’ve never been attached to famous quotes, but I like funny ones.  “Life’s a garden.  Dig it!” – Joe Dirt

What are the values that drive you?

I’m sure I sub-consciously subscribe to a lot of values but I usually just keep things simple in my life. I make sure I’m doing my best at whatever I set my mind to, and I value my relationships with friends and family.

What books/podcasts are you into at the moment?

I like to get nerdy so I’m currently listening to StarTalk Radio with Neil deGrasse Tyson.  I’m also reading Ego is the Enemy by Ryan Holiday.

What is the most inspiring part of your job?

It’s the customer testimonials that inspire me.  As a product manager, I love the fact that I get to help create solutions that make other people’s lives easier.  It’s a great feeling when a customer expresses how happy they are for choosing RealTime. These testimonials inspire me to help more customers.

Stay tuned for more interviews as we get to know some of the team behind RealTime Software Solutions. If you are interested in scheduling a demo for eSOURCE, or any of our other solutions, call (210) 852-4310 or fill out a CONTACT FORM.

12 Oct 2018

Benefits of MobileAPP Usage for Research Data Collection

We are living in an increasingly mobile and digital world.

The introduction of cellular phones, tablets, laptops, etc., has significantly impacted the efficiency of data flow, and signaled a dramatic shift from static information transfer to mobile platform usage, digital integration and cloud sharing.

Not only is this shift rapidly transforming communication methods within the general population, but also in the way that clinical research is conducted and documented. Mobile applications present a bright new future in data accuracy, safety and efficiency.

Mobile APPs are the next step in digital accessibility in clinical research.

According to the Pew Research Center, it is estimated that at least 95% of people in the U.S. own a cellular phone of some kind, with 77% of that group owning smartphones. This would indicate that more than likely, a majority of medical research team members own and actively use mobile devices.

The RealTime MobileAPP provides research teams with the ability to utilize this digital resource! With the Mobile APP, site staff and investigators have the ability to access necessary study information, collect data, review and sign documents and more from any place in the world with ease.

RealTime-MobileAPP provides cutting-edge features.

In addition to accessibility, the MobileAPP contains a number of innovative and comprehensive features, including:

  • Validated Part 11 compliance with mobile
  • User-friendly, comprehensive interface
  • Secure thumbprint signature technology
  • Contact management for site and sponsor contact information
  • eRegulatory file navigation
  • Patient recruitment and referrals tracking
  • Signature requests and notifications management
  • Completely mobile capabilities
  • Study document access
  • Secure password management

Join the forefront of digital research data collection!

Are you interested in joining the mobile technology movement? Contact our experts today at 210-852-4310, to learn how to take your software and business to the next level today!

 

10 Oct 2018

Major Clinical Trial Software Companies Announce Integration, Streamlining Site Operations

Major Clinical Trial Software Companies Announce Integration, Streamlining Site Operations

RealTime-CTMS and Devana Solutions® IGNITE for sites integrate, allowing sites to streamline the clinical trial process from study start-up, to close-out.

SAN ANTONIO, TX– The days of doing double work are over thanks to the integration of two clinical trial platforms RealTime-CTMS and Devana Solutions® IGNITE for sites.

Both companies are major players in the clinical trial software industry and have quickly grown in popularity among sites and sponsors across the globe. RealTime for its ever-popular eSOURCE solution along with its CTMS, eDOCS, TEXT and PAY products. Devana for its ability to streamline operations by automating study start-up, providing crucial study metrics and enhancing trial performance.

“Devana Solutions® IGNITE for sites robust study start-up tracking and data analytics platform integrated with RealTime’s simple and intuitive CTMS is a winning combination for a robust end-to-end solution for managing research site operations,” says Barry Lake, CEO & Co-Founder of Devana Solutions®. “Both parties are excited to announce the integration as we truly believe top research sites and networks will really benefit from the combination.”

The integration, already available for use, allows for a more streamlined approach to collecting data by eliminating the need to input critical study information into two separate systems. Essentially, all data entered into either system is automatically transferred and displayed in the other.

“RealTime’s ultimate goal is to enhance the overall performance of the clinical trial process with innovative technologies and meaningful integrations between systems,” says RealTime CEO, Rick Greenfield.  “Our integration with Devana fulfills this mission by creating a powerful integration that will bring two cutting-edge services together to save users time, improve performance metric tracking and reduce redundant data entry.”

This year, the companies are showing off their products and services at industry conferences and are offering users who take advantage of the integration a 10 percent discount off licensing fees for each system.

Both RealTime and Devana Solutions® IGNITE for sites have proven that innovation and staying ahead of the game can make all the difference.

To find out more about the integration of RealTime-CTMS and Devana Solutions®, visit https://www.realtime-ctms.com/integrations/devana/

 

About RealTime-CTMS:

RealTime-CTMS is a leader in cloud-based software solutions for the clinical research industry and is dedicated to solving problems and providing systems that make the research process more efficient and profitable.

About Devana Solutions:

Devana Solutions®, LLC is a SaaS provider driven by a core belief that data transparency through technology is critical to selection of the top performing research sites to align with pharmaceutical Sponsors and CROs to reduce drug development costs and cure disease.

03 Oct 2018

Power of Integration: SaaS

RealTime-CTMS believes in the power of integration

What is SaaS?
Software as a service offers many advantages over traditional software. Previously, people used floppy disks and CDs to install and update usable software on their computers. Downloading and updating software was a long and painstakingly endless process. That process has now evolved due to software being readily available for download via internet licensing.

SaaS in Clinical Research

SaaS has grown in popularity with the rise of software usage and cloud-based computing. With that in mind, there has been an inevitable need for software management systems in the clinical research industry. Companies like RealTime-CTMS and Devana Solutions® IGNITE FOR SITES allow for customers to purchase licenses rather than installing software the traditional way. Software solutions have never been easier to use and allow a less expensive alternative than traditional software.

The Benefits of Integration Between SaaS Vendors

The idea that any single software platform will serve all the needs of a business is simply not possible.  Many businesses utilize numerous software solutions to handle a wide range of business operations.  The downside of having to use different systems from different vendors is that users must constantly log in to different systems for these functions and often data shared between the systems must be double-entered into each system.  By integrating these systems, vendors of different software types can provide end-users with a whole new level of efficiency.  Data can be shared between the systems and greatly reduce the need to log in and out of the two systems on a regular basis.

Devana Solutions ® IGNITE FOR SITES and RealTime Integration

Devana Solutions ® IGNITE FOR SITES and RealTime Software Solutions are two powerful companies with leading SaaS technologies for clinical research operations. Both companies are major players in the clinical trial software industry and have quickly grown in popularity among sites and sponsors across the globe. RealTime for its ever-popular eSOURCE solution along with its CTMS, eDOCS, TEXT and PAY products. Devana for its ability to streamline operations by automating business development, study start-up activities, and reporting crucial study metrics.

This year, the companies are showing off their products and services at industry conferences and are offering users who take advantage of this game-changing integration a 10% discount off of licensing fees for each system. Learn more about this powerful integration HERE.

Make the switch to SaaS

Switching to SaaS solutions can provide many benefits to the clinical research process. RealTime-CTMS, eSOURCE, eDOCS, TEXT and SitePAY allow sites to easily manage all site operations. RealTime’s solutions allow Sites, Sponsors and CROs the ability to easily track documents, sign forms, manage studies, recruit subjects, and much more! Take your software and your business to the next level and speak to one of our experts today.

For more information on our software solutions, call 210-852-4310