Category: eSOURCE

29 Jan 2019

Behind the Software with Elise Tawfiq

RealTime is dedicated to providing exceptional support, which is why we search for team members that go above and beyond for our customers. Our goal as a team is to give back to clinical researchers by creating software that is more efficient, reliable, and easy to use. This month, we feature one of our amazing team members, Elise Tawfiq.

Elise joined the RealTime team in ­­­­2015 and has over 15 years’ experience in the clinical research industry. She is currently the Product Manager for the GlobalPAY and TEXT programs at RealTime Software Solutions. Elise now teaches sites how to leverage technology to succeed in a challenging business environment.

To get to know her better, we’ve asked her some fun questions!

1. What is your favorite drink?

Coffee

2. What is the best piece of advice you could give to a younger version of yourself?

The only person you must compete with is yourself.

3. If you could invent a holiday, what would it be?

Couch & PJ’s Appreciation Day….Dedicated to comfort and cinema!

4. What is your favorite 80’s song? 80’s movie?

80’s Song: With or Without You-U2   80’s movie: Can’t Buy Me Love

5. Finish this sentence. On Sunday mornings, you can usually find me…

Spending time with my family

6. Cats or dogs?

Both!

7. If you could have any superpower, what would it be?

To read people’s minds

8. What are the values that drive you?

Integrity, Determination, and Compassion

9. What is your favorite Disney movie?

Aladdin

10. What is the most inspiring part of your job?

Witnessing sites grow and improve by using techniques and technology that I have assisted them implement.

Stay tuned for more Behind the Software as we get to know some of the team behind RealTime Software Solutions. If you are interested in scheduling a demo for GlobalPAY, SitePAY, TEXT, or any of our other solutions, call (210) 852-4310 or fill out a CONTACT FORM.

02 Jan 2019

A Message from the CEO: 2018 in Review

This year has been an exciting journey for the entire RealTime team!  As we look back at our 2018 progression, it’s hard to imagine that twelve months have already flown by.

In 2018 we accomplished major new advancements in ALL of our systems. The RealTime SOMS (Site Operations Management System) is one-of-a-kind, and the solutions that make up the RealTime-SOMS are all industry-leading products as standalone solutions!

Here is a quick run-down of some of the major accomplishments of 2018:

CTMS (Single-Site, Multi-Site and Enterprise):

  • Improved interface
  • Advanced overhead calculations
  • Expanded QC functions
  • New Study Progress Tracking features
  • Integration with Devana Ignite for Sites
  • And so much more!

 

eDOCS and eDOCS-Lite:

  • Document Cart for picking any number of documents across multiples studies for signing or sending
  • Bulk Signing – Staff and Doctors can now sign numerous documents with a single eSignature
  • Faster Signature Processing to keep site operations moving at record pace
  • Numerous updates to our custom Outlook Add-in

 

RealTime-TEXT:

  • Multi-lingual texting
  • International texting in New Zealand, Australia, Europe, and Canada
  • Mass texting capabilities for study recruitment

 

GlobalPAY:

  • GlobalPAY is going worldwide and has seen major interface improvements for Sponsors/CROs and Sites around the globe!

 

eSOURCE:

  • Launched in summer 2018, eSOURCE is our fastest growing product ever!
  • Advanced MobileAPP capabilities
  • Complete integration with CTMS and eDOCS
  • Complete Monitoring Portal
  • Patient Portal for online eSOURCE questionnaires
  • Next year we plan to implement advancements such as connection to EDC, advanced data controls, and more.

 

All of RealTime’s success is made possible by our valued customers that inspire every solution we develop. In 2019, we will continue to listen to our remarkable customers around the world to further our mission of leading the industry with new advancements and features that were once only dreamt of.

Sincerely,

Rick Greenfield, CEO

05 Nov 2018

5 Ways that CTMS Can Add Value to Organizations

Clinical Trial Management Systems offer essential functionality for tracking study visits, building a robust patient database, managing all study-related financials, and accelerating recruitment.

Over the last decade, the clinical research industry has seen an increase in the use of software systems to perform essential functions, increase efficiency, and reduce costs. Site-based CTMS systems play a large role in the move to advanced systems and processes that are re-shaping how research gets done.

How can CTMS add value to organizations?

  1. Recruitment Tools

Utilizing the vast number of recruitment tools within RealTime-CTMS enables sites to consistently meet enrollment goals and become a top-enrolling site. RealTime’s powerful features allow advertisement campaign integration with traditional media, Facebook, SubjectWell, website landing pages, and personalized mass study alerts.

  1. Build Your Database

With these advanced integration features, new study leads will flow into your CTMS database while simultaneously notifying staff. Staff can manage lead follow-up activity with attention to detail. With a robust database, sites can run detailed criteria searches to identify potential subjects for new studies. Be the first to screen and enroll qualified subjects.

  1. Improve Site Efficiency

From scheduling subjects, managing study documents, leading recruitment, and tracking study visits, to ensuring accurate accounting and timely sponsor payments; RealTime-CTMS will streamline the workflow of your site while ensuring critical site processes are maintained.

  1. Software Integration

Powerful integrations with other systems bring even more value to RealTime-CTMS.  For business development, RealTime can seamlessly connect to Devana Ignite for Sites.  For recruitment, integration can connect with Facebook, Instagram, SubjectWell, websites, Twilio and more. This will give you advanced recruitment tools that no other CTMS can offer.  Integrations with EMR/EHR systems can also streamline the flow of data between your hospital/medical practice and research activities in RealTime.  Embracing and cultivating new integration opportunities is just another way that RealTime is leading the CTMS market.

  1. Track Financials

Track study costs, reimbursements, and all other financials related to study activities with RealTime-CTMS. Subject stipends can also be easily loaded onto reloadable Visa/Mastercards with RealTime’s SitePAY solution.

Take your organization to the next level and add value to the clinical trial process from start to finish. Introducing CTMS, but more specifically, RealTime-CTMS can transcend organizational boundaries, improve efficiency, and act as a seamless portal for all site operations.

RealTime-CTMS can function on a single site, multi-site, or enterprise level. With add-on features such as eDOCS, eSOURCE, TEXT, and SitePAY, RealTime can deliver the one-and-only Site Operations Management System (SOMS) for an end-to-end solution.

To learn more about adding value to your organization with RealTime Software Solutions, call 210-852-4310, or visit www.realtime-ctms.com

24 Oct 2018

Key Takeaways from SCRS 2018

Assembling for a cause

Global Site Solutions has provided a centralized hub where sites, sponsors, and CROs can gather and network. For the past 12 years, Global Site Solutions Summit has given participants the opportunity to promote and build their business, share best business practices, attend insightful workshops and seminars, and develop new partnerships and relationships along the way.

Powerful words

In an eye-opening discussion with Shielia Nagley, she describes her husband’s constant battle with Alzheimer’s Disease and how they discovered the benefits of clinical research.

“Participating in research is the only way we can advance medicine.” -Shielia Nagley, advocate for husband and Alzheimer’s patient, Bill Nagley.

“You give us hope,” Nagley concluded, speaking to researchers, site directors, and those in between.

In a follow-up conversation with Rick Greenfield, we asked him a few questions on his takeaways from the conference.

RealTime-CTMS CEO, Rick Greenfield, speaks at Global Site Solutions Summit 2018 in Boca Raton, FL

How do you feel that RealTime is contributing to the advancement of medicine for patients like Bill Nagley?

“I feel that RealTime is a playing an increasingly important role by bringing advanced efficiencies for Sites, Sponsors and CROs with innovative software technologies such as eSOURCE, eRegulatory, CTMS, patient travel portals and so much more.  By improving the research process and increasing the flow of data and processes between all parties, we can find effective treatments and cures faster than ever before.”

What was your favorite part of the SCRS experience?

“Learning from and networking with all of the amazing professionals in our industry and  Seeing their excitement as my team would showcase the features and capabilities of our software solution.  We always receive great ideas for advancements that we take home to incorporate into future systems.”

Where do you see the clinical research in the next 5 years?

”Systems will connect with each other like never before and data will flow faster than ever. Advanced systems will not only create powerful integrations and increased efficiency but will greatly reduce errors and improve compliance. RealTime is very excited to be on the forefront of this change and to lead the charge to a powerful paperless future for our industry.”

Shannon, Ted, Elise, Nathan, and Rick from RealTime Software Solutions attended SCRS 2018.

If you missed RealTime at SCRS, our team is also attending MAGI West this October 21-24, 2018 in San Diego, California. Learn more about solutions including eSOURCE eDOCS, CTMS, TEXT,PAY and GlobalPAY that are leading our industry into the future.

Learn more about RealTime solutions HERE or call 210-852-4310 to speak to a RealTime expert!

12 Oct 2018

Benefits of MobileAPP Usage for Research Data Collection

We are living in an increasingly mobile and digital world.

The introduction of cellular phones, tablets, laptops, etc., has significantly impacted the efficiency of data flow, and signaled a dramatic shift from static information transfer to mobile platform usage, digital integration and cloud sharing.

Not only is this shift rapidly transforming communication methods within the general population, but also in the way that clinical research is conducted and documented. Mobile applications present a bright new future in data accuracy, safety and efficiency.

Mobile APPs are the next step in digital accessibility in clinical research.

According to the Pew Research Center, it is estimated that at least 95% of people in the U.S. own a cellular phone of some kind, with 77% of that group owning smartphones. This would indicate that more than likely, a majority of medical research team members own and actively use mobile devices.

The RealTime MobileAPP provides research teams with the ability to utilize this digital resource! With the Mobile APP, site staff and investigators have the ability to access necessary study information, collect data, review and sign documents and more from any place in the world with ease.

RealTime-MobileAPP provides cutting-edge features.

In addition to accessibility, the MobileAPP contains a number of innovative and comprehensive features, including:

  • Validated Part 11 compliance with mobile
  • User-friendly, comprehensive interface
  • Secure thumbprint signature technology
  • Contact management for site and sponsor contact information
  • eRegulatory file navigation
  • Patient recruitment and referrals tracking
  • Signature requests and notifications management
  • Completely mobile capabilities
  • Study document access
  • Secure password management

Join the forefront of digital research data collection!

Are you interested in joining the mobile technology movement? Contact our experts today at 210-852-4310, to learn how to take your software and business to the next level today!

 

10 Oct 2018

Major Clinical Trial Software Companies Announce Integration, Streamlining Site Operations

Major Clinical Trial Software Companies Announce Integration, Streamlining Site Operations

RealTime-CTMS and Devana Solutions® IGNITE for sites integrate, allowing sites to streamline the clinical trial process from study start-up, to close-out.

SAN ANTONIO, TX– The days of doing double work are over thanks to the integration of two clinical trial platforms RealTime-CTMS and Devana Solutions® IGNITE for sites.

Both companies are major players in the clinical trial software industry and have quickly grown in popularity among sites and sponsors across the globe. RealTime for its ever-popular eSOURCE solution along with its CTMS, eDOCS, TEXT and PAY products. Devana for its ability to streamline operations by automating study start-up, providing crucial study metrics and enhancing trial performance.

“Devana Solutions® IGNITE for sites robust study start-up tracking and data analytics platform integrated with RealTime’s simple and intuitive CTMS is a winning combination for a robust end-to-end solution for managing research site operations,” says Barry Lake, CEO & Co-Founder of Devana Solutions®. “Both parties are excited to announce the integration as we truly believe top research sites and networks will really benefit from the combination.”

The integration, already available for use, allows for a more streamlined approach to collecting data by eliminating the need to input critical study information into two separate systems. Essentially, all data entered into either system is automatically transferred and displayed in the other.

“RealTime’s ultimate goal is to enhance the overall performance of the clinical trial process with innovative technologies and meaningful integrations between systems,” says RealTime CEO, Rick Greenfield.  “Our integration with Devana fulfills this mission by creating a powerful integration that will bring two cutting-edge services together to save users time, improve performance metric tracking and reduce redundant data entry.”

This year, the companies are showing off their products and services at industry conferences and are offering users who take advantage of the integration a 10 percent discount off licensing fees for each system.

Both RealTime and Devana Solutions® IGNITE for sites have proven that innovation and staying ahead of the game can make all the difference.

To find out more about the integration of RealTime-CTMS and Devana Solutions®, visit https://www.realtime-ctms.com/integrations/devana/

 

About RealTime-CTMS:

RealTime-CTMS is a leader in cloud-based software solutions for the clinical research industry and is dedicated to solving problems and providing systems that make the research process more efficient and profitable.

About Devana Solutions:

Devana Solutions®, LLC is a SaaS provider driven by a core belief that data transparency through technology is critical to selection of the top performing research sites to align with pharmaceutical Sponsors and CROs to reduce drug development costs and cure disease.

03 Oct 2018

Power of Integration: SaaS

RealTime-CTMS believes in the power of integration

What is SaaS?
Software as a service offers many advantages over traditional software. Previously, people used floppy disks and CDs to install and update usable software on their computers. Downloading and updating software was a long and painstakingly endless process. That process has now evolved due to software being readily available for download via internet licensing.

SaaS in Clinical Research

SaaS has grown in popularity with the rise of software usage and cloud-based computing. With that in mind, there has been an inevitable need for software management systems in the clinical research industry. Companies like RealTime-CTMS and Devana Solutions® IGNITE FOR SITES allow for customers to purchase licenses rather than installing software the traditional way. Software solutions have never been easier to use and allow a less expensive alternative than traditional software.

The Benefits of Integration Between SaaS Vendors

The idea that any single software platform will serve all the needs of a business is simply not possible.  Many businesses utilize numerous software solutions to handle a wide range of business operations.  The downside of having to use different systems from different vendors is that users must constantly log in to different systems for these functions and often data shared between the systems must be double-entered into each system.  By integrating these systems, vendors of different software types can provide end-users with a whole new level of efficiency.  Data can be shared between the systems and greatly reduce the need to log in and out of the two systems on a regular basis.

Devana Solutions ® IGNITE FOR SITES and RealTime Integration

Devana Solutions ® IGNITE FOR SITES and RealTime Software Solutions are two powerful companies with leading SaaS technologies for clinical research operations. Both companies are major players in the clinical trial software industry and have quickly grown in popularity among sites and sponsors across the globe. RealTime for its ever-popular eSOURCE solution along with its CTMS, eDOCS, TEXT and PAY products. Devana for its ability to streamline operations by automating business development, study start-up activities, and reporting crucial study metrics.

This year, the companies are showing off their products and services at industry conferences and are offering users who take advantage of this game-changing integration a 10% discount off of licensing fees for each system. Learn more about this powerful integration HERE.

Make the switch to SaaS

Switching to SaaS solutions can provide many benefits to the clinical research process. RealTime-CTMS, eSOURCE, eDOCS, TEXT and SitePAY allow sites to easily manage all site operations. RealTime’s solutions allow Sites, Sponsors and CROs the ability to easily track documents, sign forms, manage studies, recruit subjects, and much more! Take your software and your business to the next level and speak to one of our experts today.

For more information on our software solutions, call 210-852-4310

15 Sep 2018

Data in Clinical Research

How electronic data is streamlining clinical research.

Major advancements in technology and cutting-edge software are drastically improving and reconstructing the way research is conducted. The collection of accurate data and information is providing a new perspective on the industry. So, how can electronic data simplify the research process? Let’s break it down.

Accuracy in data

First and foremost, the collected data should be 100% accurate and consistent for future use. Along with accuracy, data should comply with protocol specifics and requirements. For instance, not meeting the protocol-specifications may exclude a patient from the final database. Innovative software combined with accurate data can produce substantial efficiencies and increased precision in clinical trials.

Regulatory requirements

Maintaining an audit trail of data management activities is of vital importance. An audit trail ensures that every user can access only the allotted functions specific to that user. Collecting data on compliant software allows auditors to verify any discrepancies in the data management process.

Efficiency in the research process

Read, sign, done! Yes, it’s that easy. Utilizing software that allows anytime access to study-related data and documentation creates an effective result. Innovative technology along with accurate data is streamlining the research process, making it efficient for all parties (Sponsors, Sites, CROs, the FDA, and IRB).

With these advancements in software and technology, there is an uninventable shift from paper to software systems. RealTime offers innovative software to streamline the way data is collected. RealTime-eSOURCE benefits include:

  • Electronic Source Documents
  • Part II Compliant
  • Safe & Secure Cloud Hosting
  • eSignatures

 

Customized eSOURCE Templates

Build your own eSOURCE form templates that can be reused and/or modified on future studies, simplifying the eSOURCE creation process and saving time on each study.

Data Accuracy Assurances

Build data parameters into form fields to ensure completion, accuracy and eliminate errors. Protocol compliance checks and safety checks can be included to ensure subject eligibility.

Optimized for Multiple Platforms

RealTime-eSOURCE can be utilized on any type of device or display including desktops, laptops, or RealTime’s slick MobileAPP for Apple and Android operating systems.

Collaboration and Oversight

eSOURCE provides complete TEAM collaboration and real-time site monitoring utilizing web-based systems. A query system for CRAs streamlines communication and prevents data inconsistencies.

Efficient Integration Options

Pairing RealTime-eSOURCE with CTMS, eDOCS, TEXT and PAY offers efficient access to site systems and data like no other. Log into one RealTime system instead of many other systems to get the job done!

To learn more about eSOURCE or other RealTime-CTMS solutions, call (210) 852-4310

26 Aug 2018
Paperless Nirvana Blog - RealTime-CTMS

Achieving Paperless Nirvana

Let’s face it, we have a paper problem.

In a recent webinar, RealTime’s CEO, Rick Greenfield spoke about the existing “paper problem” in the clinical research industry and ways that we can overcome it to achieve “Paperless Nirvana”.

As you already know, the Clinical Research Process primarily functions off of paper source documentation and manually transcribed data into EDC systems. Paper has been the standard for source documentation and regulatory processes for years, but these systems are far from efficient and change is overdue.

The Paper Problem

Using paper to conduct your research processes puts your site at a higher risk of inefficiencies and inaccuracies. This may happen as a result of:

  • Delay in data receipt and review by the Sponsor or CRO.
  • Time and travel expenses of on-site review of source and regulatory documentation.
  • High probability of transcription errors from paper source to EDC.
  • Data concerns: Punctual, Accurate, Complete, True.
  • Increased opportunities for poor clinical practices, delayed investigator oversite and fraud.
  • Coordinators and staff chasing doctors for wet-ink signatures.
  • Paper-based central files such as staff professional documents (i.e., Licenses, CVs, Certifications, Training Trackers), temperature logs, equipment calibration records are all kept in paper files and must be maintained.
  • Separate reminders must also be maintained to ensure that records are kept up-to-date and don’t expire.
  • Regulatory filing into three-ring binders.
  • Extensive office space requirements to hold bookshelves full of study patient charts and other study files can become very costly, not to mention the cost of efficient printer/copy machines and supplies.
  • Long-term storage requirements of paper files (typically 15+ years).
  • Paper records run the risk of getting damaged or lost.
  • Redundant electronic, non-Part 11 compliant, storage systems to store document copies and drafts.

In addition to causing inaccuracies, paper processes increase the risk of fraud such as data and signature forgery.

Although all these problems have existed for years, adopting a paperless process is not as simple as it sounds, because like any other process in the clinical research industry, paperless platforms have to comply with FDA regulations, accepted eSignature processes, HIPAA and HITECH regulations and more. Building and adopting these compliant systems requires a concerted effort and time to complete.

Additionally, overcoming the natural resistance to change that may come from sites, sponsors and CRO alike can create even further challenges to the adoption of these new systems.

The Solution
Change is not easy, but it is necessary. Advancements in technology and newly adopted customer-centric approaches are making it possible for companies to build software that will improve the workflows that are beneficial for all parties (Sponsors, Sites, CROs, IRBs and the FDA).

Paperless Nirvana

With systems such as eSOURCE, eREGULATORY, ePAYMENT, eCONSENT, automated data transfer to EDC, electronic drug accountability and lab kit tracking and portal monitoring for all types of reviewers, we are one step closer to achieving paperless nirvana.

If all technologies are adopted by sites around the country and the world, data will flow faster than ever, data quality will improve, site efficiency will be accelerated, data and regulatory review will be accomplished in real time and we will see sites and studies go completely paperless.

RealTime’s Contribution

At RealTime, we believe that the customer’s needs come first. That’s why all our solutions have been created with extensive research and support from sites, Sponsors and CROs around the world.

We focus on efficiency, super customer service and helping our clients from study-start to finish. As part of the paperless nirvana initiative, RealTime has created solutions that communicate with each other and will help each site customize them to their specific needs.

For more information about how to achieve paperless nirvana at your site, call (210) 852-4310 or text PAPERLESS to 74-121. To view all our solutions and S.O.M.S click HERE.

04 Apr 2018

S.O.M.S. for Leading Research Sites

You have probably heard the term S.O.M.S., but what does it mean?  Quite simply, SOMS stands for Site Operations Management System.  It rhymes with Tom’s… it’s SOMS!

OK, now you can say it, but what is it?  In the vast arena of software available for clinical research sites, there is a lot to navigate and a lot to consider.  The short list would include, CTMS systems, eRegulatory systems, Stipend payment systems, eSOURCE systems for data capture, TEXT systems for appointment reminders and other patient communications, direct mail systems, website study listing and application capture, CRM software for lead management, and more.

There is a lot to keep track of within all these systems.  Sites will need to establish contracts for each of these services/products, establish payment systems for each product, have trained personnel who can run each system, ensure login credentials are maintained and working, transfer data between these systems to perform their designed functions, etc.

With a SOMS system, all the above can be accomplished in one seamless information system. A SOMS system bundles each service into a single user-friendly platform that fully integrates with platforms like WordPress or other website CMS, MailChimp, Facebook and more.  The level of efficiency and cost savings that can be accomplished with this fully integrated system is unparalleled.

There is one other important thing to note.  There is only one vendor on the market that has a SOMS system and that is RealTime Software Solutions.  Individually, RealTime has best-in-class CTMS, eRegulatory, eSOURCE, TEXT, PAY, website integration, MailChimp and Facebook integration and other handy tools. RealTime also provides a user-friendly mobile app for doctor referrals, eSignatures on the go, quick access to study documents, eSOURCE data collection, as well as an Outlook plugin that allows for drag-and-drop documents into eReg binders or other eDOCS storage locations AND MORE.

While other vendors claim to have “integrations” or even similar bundling of software, be sure to compare the capabilities of each of their systems and how they stack up to RealTime’s solutions for each.  RealTime not only offers the best standalone solutions, but the only complete bundling of solutions into a single platform for ultimate efficiency, cost savings and production.  RealTime SOMS.  There is only one and it can be found in leading sites around the world!

Take a look at RealTime.  Choose the right system the first time.  But it’s never too late to make the switch.  Anytime you switch to RealTime, you are right on time. Schedule a demo today to learn how RealTime can help you streamline your processes and drive results. Call (210) 852-4310 or visit
realtime-ctms.com today!