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Category: eSOURCE

25 Nov 2019

Ask the Experts: Getting sponsors to cover your site-based electronic solutions

Site-based clinical trial software systems such as RealTime-eDOCS and eSOURCE are becoming more commonplace and essential than ever before.  These solutions are part of a fast-growing market of site-based systems in the research industry that is reshaping research processes. One common topic of concern of the sites is the cost of these systems and the potential to have those costs covered within their clinical trial agreements and study budgets with the sponsors. The efficiencies that these systems bring to sites substantially, if not entirely, offset the costs. In addition, there are benefits for sponsors and CROs, which include remote monitoring, real-time access to study data and documents, complete oversight of Investigator and staff performance, and more.

This article will provide some justifications and best practices that sites can leverage to request and receive compensation from sponsors, which will, at the very least, help to cover some of the costs associated with these advanced systems.  

In the course of working with hundreds of sites that are currently leveraging these robust systems, the RealTime team has observed practices used by sites in approaching sponsors to help cover the cost of their site-based electronic systems. Here is what we found:

  1. Sites that are confident in their electronic systems and processes tend to be better negotiators. They understand the value that the system brings to, not only to their operations but the sponsors and CROs as well.  The shift to these systems is no longer a question of “if” the industry will adopt site-based electronic paperless systems, but “when” the transition will be realized in full.
  2. One way to quickly consider the offset of eRegulatory systems is to consider the fact that the typical Archival Fees that sites receive to archive and store records will no longer be needed to cover the cost of storage. For systems like RealTime-eDOCS, there are no annual storage fees.  Further, the archival process can be substantially reduced to a simple review and validation that all documents are present in the regulatory system for long-term holding.
  3. For eSOURCE, sites are encouraged to increase the per-visit revenue by at least $10 per visit. By doing so, this will cover the cost of CTMS and eSOURCE for that study, in full. Many sites add a line into their study budgets for QC/Data Entry with a rate of at least $10 per visit to cover the cost of data review for accuracy and data entry into eSOURCE and EDC.  Some sites are consistently successful in receiving a rate of $25 or more for this fee.
  4. Some sites add the cost of their electronic systems to their General Overhead Fee. A 1 or 2% increase in overhead across all studies will easily pay for your eSOURCE system.

In one case, a site that grouped everything into a “Systems Fee” was able to get the costs of their electronic systems completely covered by the sponsor.

One thing to remember, having consistent processes is paramount to quality and efficiency so it only makes sense to go “all in” with your paperless systems.  Even if the sponsor only covers partial or none of the costs on a particular study, the efficiencies that these systems bring to the site as a whole are still worth it. Utilizing site-based paperless systems has shown to increase productivity, efficiency, and collaboration on every level.

In other words, the improvements in efficiencies and increased revenue opportunities make paperless systems worth the cost. You will be able to do more for less, so the cost is well worth the benefits.  But, there is no question that sponsors and CROs should share in the cost as they too benefit greatly from these systems.  Real-time data, remote monitoring, complete transparency of investigator oversite and site performance, are all enormous benefits that are worth far more than the budgetary increases that sponsors may see from sites.

If your site is interested in learning more about RealTime and our software solutions, give us a call at (210) 852-4319 or fill out a CONTACT FORM.

07 Jun 2019

5 Benefits of Utilizing RealTime-eSOURCE

Whether you are looking for a better electronic data management solution for your site, or you are just in the information gathering stages, RealTime’s eSOURCE solution makes working anywhere in a clinical trial site setting possible.

RealTime is a leader in the industry of advanced research information systems offering solutions from CTMS, eDOCS, SitePAY, GlobalPAY, TEXT, and eSOURCE. The team is comprised of individuals that have worked at the site and CRO level, so you are getting real solutions to make the data collection and management more streamlined and compliant. All products are tested to ensure an excellent workflow for sites, sponsors, CROs, and other third-party vendors before being integrated.

Let’s touch on some of the benefits of eSOURCE at your site:

Benefits:

  1. Customized eSOURCE Templates: Build templates with a simple drag-and-drop feature that can be modified and used for future studies, saving you time!
  2. Easy Data Collection: Seamlessly upload and route ECGS, lab results and other reports for investigator review and signature.
  3. Data Accuracy: Build specific parameters in the form fields to ensure completion as well as safety and compliance checks to help eradicate errors.
  4. Work from Anywhere: Did we mention there is an eSOURCE MobileAPP? Whether you are using a mobile phone, tablet, or other device, RealTime has you covered. With the user-friendly MobileAPP, easily access patient visits, eSOURCE forms, study I/E criteria, and more. Doctors and staff can also eSign documents and/or eSOURCE forms with fingerprint/face-ID technology and voice dictate notes directly into eSOURCE forms.
  5. Affordable: At just $10/visit and $5/phone visit, ReaTime eSOURCE solution is not just affordable but actually saves your site time and money!

eSOURCE also seamlessly integrates into RealTime’s other solutions, so you can either use RealTime-eSOURCE as a standalone option or packaged with the one-and-only RealTime-SOMS.

If you are interested in learning more about eSOURCE, or one of RealTime’s other phenomenal solutions, the team would love to talk with you. Follow this link to see our contact information.

19 Apr 2019

ACRP 2019 – Key Takeaways (and Bandanas)

Each year, RealTime attends a variety of conferences around the globe in hopes of aiding clinical research professionals, sites, sponsors and CROs on their paperless journey. RealTime attended ACRP in Nashville, Tennessee this April and the team had the opportunity to network with professionals in the industry while gaining insight into the realm of clinical research technology. Did you get your RealTime-Bandana?!

RealTime’s CEO, Rick Greenfield discussed one of the hottest topics at the conference:

The Paperless Site –eSOURCE and eREG

In a follow-up conversation with Rick Greenfield, we asked him a few questions on his takeaways from the conference.

RealTime CEO discusses the shift to paperless sites and the challenges sites face when transitioning to paperless systems like eSOURCE and eDOCS.

How do you feel that RealTime is contributing to the shift to Paperless Sites?

“The RealTime-SOMS (Site Operations Management System) is the first of its kind, combining our leading CTMS, eSOURCE, eDOCS, SitePAY, and TEXT into one system. The RealTime-SOMS can also be accessed through the RealTime-MobileAPP, which can essentially eliminate the need for paper and allow site staff and investigators to perform most tasks with a smartphone or tablet.  While developing these paperless solutions has been challenging, seeing the success that RealTime sites are having with the shift to eSOURCE and eDOCS is incredibly rewarding.  I only wish that I would have had these tools when I was running my own clinical research site.”

What was your favorite part of ACRP?

“ACRP was an incredible experience for RealTime.  The best part was seeing how RealTime and the many other vendors at ACRP that are working to change the industry by helping Sites, Sponsors and CROS achieve greater efficiency and better outcomes. It is a privilege to network with other industry professionals and to participate in the search for innovative solutions to the obstacles our industry faces every day.”

Do you feel that Site-Based Paperless Systems will change our industry for the better?

“They already are! The shift to site-based paperless systems is already happening at an astounding rate, and the benefits of these new systems are already being realized by all parties involved in the conduct of clinical trials.  As the shift continues, the clinical research industry as we know it will be faster and more efficient than ever.”

If you missed RealTime at ACRP, here is a list of our upcoming conferences:

  • MAGI EAST | May 5 – 8th | Boston, Massachusetts
  • DIA | June 23 – 27th | San Diego, California
  • SCRS | October 11 – 13th | Hollywood, Florida

Learn more about the RealTime solutions including eSOURCE, eDOCS, CTMS, TEXT, SitePAY and GlobalPAY that are leading our industry into the future.

Click HERE or call (210) 852-4310 to see RealTime products up close!

01 Mar 2019

6 New Features of the RealTime-CTMS MobileAPP

From text messages to video conference calls, mobile devices have become part of an everyday routine. Consequently, mobile device usage has become more evident in the clinical research setting. Utilizing electronic devices can improve efficiency and streamline research data across your site.  Implementing the right mobile software can drastically enhance the study process.

The new RealTime-MobileAPP delivers innovative new features that place a Site Operations Management System (SOMS) in the palm of your hands. With a tablet or phone, you can access studies, subjects, calendars, contacts, source documents, regulatory documents and much more. So, here’s an inside look at our latest updates!

 

1. Face Recognition

One of the most innovative features of the MobileAPP is face ID recognition. Rather than logging in with password credentials, setting up face recognition can make remembering passwords a thing of the past while also streamlining the eSignature process for documents.

2. Calendar and Scheduling

Users can access various calendars to keep their schedules organized. Manage events from the MobileAPP and easily stay on top of your appointments.

3. System Notifications

Receive push notifications for calendar events, eSOURCE communication and eSignature requests. All notifications are management on a single notification page.

4. Streamlined Subject Management

Investigators and staff can now refer subjects through the Subject tab or from the main menu. Referrals from the MobileAPP feed directly into the CTMS to initiate recruitment processes. Users can also search for qualified subjects based on history or indication. The subject profile page allows users to view contact attempts, demographics, and study visits in one place.

5. eDOCS and eSOURCE Integration

Investigators and staff can access eDOCS to view/sign study regulatory documents.  Accessing eSOURCE will allow users to view enrolled subjects and collect visit data straight to their iPad or tablet.

6. Study Contacts

Users can access contacts directly from the MobileAPP. Add professional contacts or staff contacts for easy communication.

So, what are you waiting for?

Start accessing subject profiles, calendars, source documents, and more through the RealTime-MobileAPP! Streamline your site communication and increase efficiency.

Schedule a demo with us by calling (210) 852-4310.

22 Feb 2019

Behind the Software with Nathan Levens

Our goal as a team is to give back to clinical researchers by creating software that is more efficient, reliable, and easy to use. This month, we are featuring a team member that has gone above and beyond for our customers, Nathan Levens.

Nathan has over 10 years’ experience in the clinical research industry. He is currently the Product Manager for our eSOURCE product at RealTime Software Solutions and teaches sites how to transition from paper-based regulatory and source documentation processes to electronic solutions.

You might be wondering what Nathan is like behind the software. We had the chance to ask him a few questions to get to know him a little better!

What was your favorite TV show growing up?

Growing up, I had a lot of favorite TV shows, but I watched Saved by the Bell reruns every day after school for several years. I thought Zack Morris was the coolest guy in the world.  Especially when he got his first mobile phone and carried it in his backpack.  I was still using a wall-mounted phone with a 10 ft cord that stretched across the room.

What’s the best piece of professional advice you’ve ever received?

I’ve received a lot great advice from books, coworkers and people I consider mentors.  One piece of advice that comes to mind is that we should ‘work to learn’ rather than simply ‘work to earn’. There are a lot of jobs that provide a paycheck, but it’s important to be selective when taking a position with a company.  Go for the jobs that force you to learn new skills.  As you learn new skills, more opportunities will present themselves throughout your career.

What’s your favorite 90’s jam?

Too many songs to choose from. The 90’s were awesome. I watched MTV every morning before school and liked almost every song that hit their top 20 list.

What’s the coolest or most interesting thing you’re working on right now?

That would be the product that I manage, RealTime-eSOURCE. This type of product is changing the way research sites collect study data and the possibilities are endless with this product.  I’m excited to see how the product shapes the industry in the next 5-10 years.

If you could meet any comic book superhero, who would it be and why?

Easy… Batman.  No explanation needed.  It’s Batman.  He can beat anyone, even Superman.

What are your biggest pet peeves?

I’ve never had pet peeves, but I do have a pet Yorkie.  Just kidding but I do have a Yorkie!  The only thing I can think of that bothers me is when fellow drivers decide not to use their blinker light in traffic and subsequently get mad at me for not realizing they want in my lane.  I’ve learned a lot about breathing to relax in traffic.

What’s your favorite famous or inspirational quote?

I’ve never been attached to famous quotes, but I like funny ones.  “Life’s a garden.  Dig it!” – Joe Dirt

What are the values that drive you?

I’m sure I sub-consciously subscribe to a lot of values but I usually just keep things simple in my life. I make sure I’m doing my best at whatever I set my mind to, and I value my relationships with friends and family.

What books/podcasts are you into at the moment?

I like to get nerdy so I’m currently listening to StarTalk Radio with Neil deGrasse Tyson.  I’m also reading Ego is the Enemy by Ryan Holiday.

What is the most inspiring part of your job?

It’s the customer testimonials that inspire me.  As a product manager, I love the fact that I get to help create solutions that make other people’s lives easier.  It’s a great feeling when a customer expresses how happy they are for choosing RealTime. These testimonials inspire me to help more customers.

Stay tuned for more interviews as we get to know some of the team behind RealTime Software Solutions. If you are interested in scheduling a demo for eSOURCE, or any of our other solutions, call (210) 852-4310 or fill out a CONTACT FORM.

29 Jan 2019

Behind the Software with Elise Tawfiq

RealTime is dedicated to providing exceptional support, which is why we search for team members that go above and beyond for our customers. Our goal as a team is to give back to clinical researchers by creating software that is more efficient, reliable, and easy to use. This month, we feature one of our amazing team members, Elise Tawfiq.

Elise joined the RealTime team in ­­­­2015 and has over 15 years’ experience in the clinical research industry. She is currently the Product Manager for the GlobalPAY and TEXT programs at RealTime Software Solutions. Elise now teaches sites how to leverage technology to succeed in a challenging business environment.

To get to know her better, we’ve asked her some fun questions!

1. What is your favorite drink?

Coffee

2. What is the best piece of advice you could give to a younger version of yourself?

The only person you must compete with is yourself.

3. If you could invent a holiday, what would it be?

Couch & PJ’s Appreciation Day….Dedicated to comfort and cinema!

4. What is your favorite 80’s song? 80’s movie?

80’s Song: With or Without You-U2   80’s movie: Can’t Buy Me Love

5. Finish this sentence. On Sunday mornings, you can usually find me…

Spending time with my family

6. Cats or dogs?

Both!

7. If you could have any superpower, what would it be?

To read people’s minds

8. What are the values that drive you?

Integrity, Determination, and Compassion

9. What is your favorite Disney movie?

Aladdin

10. What is the most inspiring part of your job?

Witnessing sites grow and improve by using techniques and technology that I have assisted them implement.

Stay tuned for more Behind the Software as we get to know some of the team behind RealTime Software Solutions. If you are interested in scheduling a demo for GlobalPAY, SitePAY, TEXT, or any of our other solutions, call (210) 852-4310 or fill out a CONTACT FORM.

02 Jan 2019

A Message from the CEO: 2018 in Review

This year has been an exciting journey for the entire RealTime team!  As we look back at our 2018 progression, it’s hard to imagine that twelve months have already flown by.

In 2018 we accomplished major new advancements in ALL of our systems. The RealTime SOMS (Site Operations Management System) is one-of-a-kind, and the solutions that make up the RealTime-SOMS are all industry-leading products as standalone solutions!

Here is a quick run-down of some of the major accomplishments of 2018:

CTMS (Single-Site, Multi-Site and Enterprise):

  • Improved interface
  • Advanced overhead calculations
  • Expanded QC functions
  • New Study Progress Tracking features
  • Integration with Devana Ignite for Sites
  • And so much more!

 

eDOCS and eDOCS-Lite:

  • Document Cart for picking any number of documents across multiples studies for signing or sending
  • Bulk Signing – Staff and Doctors can now sign numerous documents with a single eSignature
  • Faster Signature Processing to keep site operations moving at record pace
  • Numerous updates to our custom Outlook Add-in

 

RealTime-TEXT:

  • Multi-lingual texting
  • International texting in New Zealand, Australia, Europe, and Canada
  • Mass texting capabilities for study recruitment

 

GlobalPAY:

  • GlobalPAY is going worldwide and has seen major interface improvements for Sponsors/CROs and Sites around the globe!

 

eSOURCE:

  • Launched in summer 2018, eSOURCE is our fastest growing product ever!
  • Advanced MobileAPP capabilities
  • Complete integration with CTMS and eDOCS
  • Complete Monitoring Portal
  • Patient Portal for online eSOURCE questionnaires
  • Next year we plan to implement advancements such as connection to EDC, advanced data controls, and more.

 

All of RealTime’s success is made possible by our valued customers that inspire every solution we develop. In 2019, we will continue to listen to our remarkable customers around the world to further our mission of leading the industry with new advancements and features that were once only dreamt of.

Sincerely,

Rick Greenfield, CEO

05 Nov 2018

5 Ways that CTMS Can Add Value to Organizations

Clinical Trial Management Systems offer essential functionality for tracking study visits, building a robust patient database, managing all study-related financials, and accelerating recruitment.

Over the last decade, the clinical research industry has seen an increase in the use of software systems to perform essential functions, increase efficiency, and reduce costs. Site-based CTMS systems play a large role in the move to advanced systems and processes that are re-shaping how research gets done.

How can CTMS add value to organizations?

  1. Recruitment Tools

Utilizing the vast number of recruitment tools within RealTime-CTMS enables sites to consistently meet enrollment goals and become a top-enrolling site. RealTime’s powerful features allow advertisement campaign integration with traditional media, Facebook, SubjectWell, website landing pages, and personalized mass study alerts.

  1. Build Your Database

With these advanced integration features, new study leads will flow into your CTMS database while simultaneously notifying staff. Staff can manage lead follow-up activity with attention to detail. With a robust database, sites can run detailed criteria searches to identify potential subjects for new studies. Be the first to screen and enroll qualified subjects.

  1. Improve Site Efficiency

From scheduling subjects, managing study documents, leading recruitment, and tracking study visits, to ensuring accurate accounting and timely sponsor payments; RealTime-CTMS will streamline the workflow of your site while ensuring critical site processes are maintained.

  1. Software Integration

Powerful integrations with other systems bring even more value to RealTime-CTMS.  For business development, RealTime can seamlessly connect to Devana Ignite for Sites.  For recruitment, integration can connect with Facebook, Instagram, SubjectWell, websites, Twilio and more. This will give you advanced recruitment tools that no other CTMS can offer.  Integrations with EMR/EHR systems can also streamline the flow of data between your hospital/medical practice and research activities in RealTime.  Embracing and cultivating new integration opportunities is just another way that RealTime is leading the CTMS market.

  1. Track Financials

Track study costs, reimbursements, and all other financials related to study activities with RealTime-CTMS. Subject stipends can also be easily loaded onto reloadable Visa/Mastercards with RealTime’s SitePAY solution.

Take your organization to the next level and add value to the clinical trial process from start to finish. Introducing CTMS, but more specifically, RealTime-CTMS can transcend organizational boundaries, improve efficiency, and act as a seamless portal for all site operations.

RealTime-CTMS can function on a single site, multi-site, or enterprise level. With add-on features such as eDOCS, eSOURCE, TEXT, and SitePAY, RealTime can deliver the one-and-only Site Operations Management System (SOMS) for an end-to-end solution.

To learn more about adding value to your organization with RealTime Software Solutions, call 210-852-4310, or visit www.realtime-ctms.com

24 Oct 2018

Key Takeaways from SCRS 2018

Assembling for a cause

Global Site Solutions has provided a centralized hub where sites, sponsors, and CROs can gather and network. For the past 12 years, Global Site Solutions Summit has given participants the opportunity to promote and build their business, share best business practices, attend insightful workshops and seminars, and develop new partnerships and relationships along the way.

Powerful words

In an eye-opening discussion with Shielia Nagley, she describes her husband’s constant battle with Alzheimer’s Disease and how they discovered the benefits of clinical research.

“Participating in research is the only way we can advance medicine.” -Shielia Nagley, advocate for husband and Alzheimer’s patient, Bill Nagley.

“You give us hope,” Nagley concluded, speaking to researchers, site directors, and those in between.

In a follow-up conversation with Rick Greenfield, we asked him a few questions on his takeaways from the conference.

RealTime-CTMS CEO, Rick Greenfield, speaks at Global Site Solutions Summit 2018 in Boca Raton, FL

How do you feel that RealTime is contributing to the advancement of medicine for patients like Bill Nagley?

“I feel that RealTime is a playing an increasingly important role by bringing advanced efficiencies for Sites, Sponsors and CROs with innovative software technologies such as eSOURCE, eRegulatory, CTMS, patient travel portals and so much more.  By improving the research process and increasing the flow of data and processes between all parties, we can find effective treatments and cures faster than ever before.”

What was your favorite part of the SCRS experience?

“Learning from and networking with all of the amazing professionals in our industry and  Seeing their excitement as my team would showcase the features and capabilities of our software solution.  We always receive great ideas for advancements that we take home to incorporate into future systems.”

Where do you see the clinical research in the next 5 years?

”Systems will connect with each other like never before and data will flow faster than ever. Advanced systems will not only create powerful integrations and increased efficiency but will greatly reduce errors and improve compliance. RealTime is very excited to be on the forefront of this change and to lead the charge to a powerful paperless future for our industry.”

Shannon, Ted, Elise, Nathan, and Rick from RealTime Software Solutions attended SCRS 2018.

If you missed RealTime at SCRS, our team is also attending MAGI West this October 21-24, 2018 in San Diego, California. Learn more about solutions including eSOURCE eDOCS, CTMS, TEXT,PAY and GlobalPAY that are leading our industry into the future.

Learn more about RealTime solutions HERE or call 210-852-4310 to speak to a RealTime expert!

12 Oct 2018

Benefits of MobileAPP Usage for Research Data Collection

We are living in an increasingly mobile and digital world.

The introduction of cellular phones, tablets, laptops, etc., has significantly impacted the efficiency of data flow, and signaled a dramatic shift from static information transfer to mobile platform usage, digital integration and cloud sharing.

Not only is this shift rapidly transforming communication methods within the general population, but also in the way that clinical research is conducted and documented. Mobile applications present a bright new future in data accuracy, safety and efficiency.

Mobile APPs are the next step in digital accessibility in clinical research.

According to the Pew Research Center, it is estimated that at least 95% of people in the U.S. own a cellular phone of some kind, with 77% of that group owning smartphones. This would indicate that more than likely, a majority of medical research team members own and actively use mobile devices.

The RealTime MobileAPP provides research teams with the ability to utilize this digital resource! With the Mobile APP, site staff and investigators have the ability to access necessary study information, collect data, review and sign documents and more from any place in the world with ease.

RealTime-MobileAPP provides cutting-edge features.

In addition to accessibility, the MobileAPP contains a number of innovative and comprehensive features, including:

  • Validated Part 11 compliance with mobile
  • User-friendly, comprehensive interface
  • Secure thumbprint signature technology
  • Contact management for site and sponsor contact information
  • eRegulatory file navigation
  • Patient recruitment and referrals tracking
  • Signature requests and notifications management
  • Completely mobile capabilities
  • Study document access
  • Secure password management

Join the forefront of digital research data collection!

Are you interested in joining the mobile technology movement? Contact our experts today at 210-852-4310, to learn how to take your software and business to the next level today!