Category: CTMS

07 Jun 2019

5 Benefits of Utilizing RealTime-eSOURCE

Whether you are looking for a better electronic data management solution for your site, or you are just in the information gathering stages, RealTime’s eSOURCE solution makes working anywhere in a clinical trial site setting possible.

RealTime is a leader in the industry of advanced research information systems offering solutions from CTMS, eDOCS, SitePAY, GlobalPAY, TEXT, and eSOURCE. The team is comprised of individuals that have worked at the site and CRO level, so you are getting real solutions to make the data collection and management more streamlined and compliant. All products are tested to ensure an excellent workflow for sites, sponsors, CROs, and other third-party vendors before being integrated.

Let’s touch on some of the benefits of eSOURCE at your site:

Benefits:

  1. Customized eSOURCE Templates: Build templates with a simple drag-and-drop feature that can be modified and used for future studies, saving you time!
  2. Easy Data Collection: Seamlessly upload and route ECGS, lab results and other reports for investigator review and signature.
  3. Data Accuracy: Build specific parameters in the form fields to ensure completion as well as safety and compliance checks to help eradicate errors.
  4. Work from Anywhere: Did we mention there is an eSOURCE MobileAPP? Whether you are using a mobile phone, tablet, or other device, RealTime has you covered. With the user-friendly MobileAPP, easily access patient visits, eSOURCE forms, study I/E criteria, and more. Doctors and staff can also eSign documents and/or eSOURCE forms with fingerprint/face-ID technology and voice dictate notes directly into eSOURCE forms.
  5. Affordable: At just $10/visit and $5/phone visit, ReaTime eSOURCE is not just affordable but actually saves your site time and money!

 

 

 

 

 

 

 

 

eSOURCE also seamlessly integrates into RealTime’s other solutions, so you can either use RealTime-eSOURCE as a standalone option or packaged with the one-and-only RealTime-SOMS.

If you are interested in learning more about eSOURCE, or one of RealTime’s other phenomenal solutions, the team would love to talk with you. Follow this link to see our contact information.

30 Apr 2019

Behind the Software with Norma Zayas

RealTime Software Solutions’ Success Team is compiled of talented individuals dedicated to providing the best support for RealTime customers.

This month, we are highlighting an exceptional team member and manager who goes above and beyond for RealTime customers. Norma Zayas joined the RealTime organization in 2018. With a strong background in account management and client relations, Norma brings strong support to the team with her exceptional technical and customer support.

To get to know Norma a little better, we had the chance to ask her a few fun questions!

  1. What is your favorite drink?

Coke Zero.

  1. Do you have any pets?

No.

  1. Best piece of advice you’ve ever received.

Never stop learning and growing as a person.

  1. Current Netflix binge?

Property Brothers (HULU)

  1. Name one thing we wouldn’t have guessed about you.

I like to sing.

  1. What motivates you?

Seeing others grow in their positions.

  1. Finish this sentence. On Sunday mornings, you can usually find me

…outdoors.

  1. If you could live in any city, where would it be and why?

New York, the snow and fast pace environment.

  1. Favorite thing about working at RealTime?

Our Customers😊.

Thank you, Norma, for your hard work and dedication to help our customers. If you are interested in scheduling a demo for CTMS, eDOCS, eSOURCE, GlobalPAY, SitePAY, TEXT, or any of our other solutions, call (210) 852-4310 or fill out a CONTACT FORM.

19 Apr 2019

ACRP 2019 – Key Takeaways (and Bandanas)

Each year, RealTime attends a variety of conferences around the globe in hopes of aiding clinical research professionals, sites, sponsors and CROs on their paperless journey. RealTime attended ACRP in Nashville, Tennessee this April and the team had the opportunity to network with professionals in the industry while gaining insight into the realm of clinical research technology. Did you get your RealTime-Bandana?!

RealTime’s CEO, Rick Greenfield discussed one of the hottest topics at the conference:

The Paperless Site –eSOURCE and eREG

In a follow-up conversation with Rick Greenfield, we asked him a few questions on his takeaways from the conference.

RealTime CEO discusses the shift to paperless sites and the challenges sites face when transitioning to paperless systems like eSOURCE and eDOCS.

How do you feel that RealTime is contributing to the shift to Paperless Sites?

“The RealTime-SOMS (Site Operations Management System) is the first of its kind, combining our leading CTMS, eSOURCE, eDOCS, SitePAY, and TEXT into one system. The RealTime-SOMS can also be accessed through the RealTime-MobileAPP, which can essentially eliminate the need for paper and allow site staff and investigators to perform most tasks with a smartphone or tablet.  While developing these paperless solutions has been challenging, seeing the success that RealTime sites are having with the shift to eSOURCE and eDOCS is incredibly rewarding.  I only wish that I would have had these tools when I was running my own clinical research site.”

What was your favorite part of ACRP?

“ACRP was an incredible experience for RealTime.  The best part was seeing how RealTime and the many other vendors at ACRP that are working to change the industry by helping Sites, Sponsors and CROS achieve greater efficiency and better outcomes. It is a privilege to network with other industry professionals and to participate in the search for innovative solutions to the obstacles our industry faces every day.”

Do you feel that Site-Based Paperless Systems will change our industry for the better?

“They already are! The shift to site-based paperless systems is already happening at an astounding rate, and the benefits of these new systems are already being realized by all parties involved in the conduct of clinical trials.  As the shift continues, the clinical research industry as we know it will be faster and more efficient than ever.”

If you missed RealTime at ACRP, here is a list of our upcoming conferences:

  • MAGI EAST | May 5 – 8th | Boston, Massachusetts
  • DIA | June 23 – 27th | San Diego, California
  • SCRS | October 11 – 13th | Hollywood, Florida

Learn more about the RealTime solutions including eSOURCE, eDOCS, CTMS, TEXT, SitePAY and GlobalPAY that are leading our industry into the future.

Click HERE or call (210) 852-4310 to see RealTime products up close!

01 Apr 2019

Behind the Software with Alyssa Arce

One of the things we strive for at RealTime is building a team of people who are passionate about the industry and dedicated to providing exceptional customer support. Our goal as a team is to give back to clinical researchers by creating software that is more efficient, reliable, and easy to use. This month, we feature one of our incredible team members, Alyssa Arce.

Alyssa joined the RealTime team in 2018 and continues to give back to customers by teaching them how to utilize e-regulatory systems at their sites. She is currently the Product Manager for eDOCS program at RealTime Software Solutions.

To get to know her better, we’ve asked her some fun questions!

1. What is a hidden talent you have?

I make great tamales.

 2. What’s the best piece of professional advice you’ve ever received?

Grind.

3. What books/podcasts are you into at the moment?

I’m bigger TV/ movie watcher – Spiderman into the Spiderverse.

4. What’s the coolest or most interesting thing you’re working on right now?

Growing a human.

5. What’s the funniest thing that has happened to you recently?

Probably walking into a room I thought was a meeting but instead it was an in-progress interview.

6. What are the values that drive you?

Kindness, personal growth and communication.

7. What do you work toward in your free time?

Relaxation and self-care.

8. What is the most inspiring part of your job?

Being able to help and teach people our product and how it can change their day to day work lives.

Stay tuned for behind the software as we get to know some of the team behind RealTime Software Solutions. If you are interested in scheduling a demo for eDOCS or any of our other solutions, call (210) 852-4310 or fill out a CONTACT FORM.

25 Mar 2019

TEXT: Effectiveness of Inbound Marketing

Playing phone tag with your patients can be frustrating, especially in an era of digital literacy. If you believe you’re communicating effectively with patients, think again.

Inbound marketing is defined as engaging and retaining customers or “patients” with various methods of communication. With this in mind, consider the way your site is communicating with patients. Is communication effective? How often do you communicate with patients? Let’s discuss the benefits of inbound marketing at your site.

Automated Appointment Reminders

Contrast to following up with phone calls with no avail, texting patients is an extremely effective additive for communicating. RealTime-TEXT sends automated text appointment reminders powered by AI. Automation reminders can prove effective by reducing no-shows at your site and increasing retention.

Mass Text Marketing

Mass TEXT allows remarketing to applicants who have shown interest in your studies. Inbound marketing features let you notify subjects when a new study listing has been posted, where they can then be notified by email or text.

Keyword Functionality

RealTime-TEXT allows sites to choose a keyword for texting. Subjects can text the keyword and opt-in to communication for a new study or future study alerts. Keyword functionality keeps an open flow of communication while maintaining brand awareness with interested subjects.

Stay Connected

Stay connected with your patients in between visits and after they have completed their study. Improve patient retention with these inbound marketing capabilities to reduce no show rates, increase communication efficiency, and keep your research studies on track for success.

To learn more about RealTime-TEXT functionalities, schedule your demo with one of our experts. Call 210-852-4310 or fill out a CONTACT FORM!

01 Mar 2019

6 New Features of the RealTime-CTMS MobileAPP

From text messages to video conference calls, mobile devices have become part of an everyday routine. Consequently, mobile device usage has become more evident in the clinical research setting. Utilizing electronic devices can improve efficiency and streamline research data across your site.  Implementing the right mobile software can drastically enhance the study process.

The new RealTime-MobileAPP delivers innovative new features that place a Site Operations Management System (SOMS) in the palm of your hands. With a tablet or phone, you can access studies, subjects, calendars, contacts, source documents, regulatory documents and much more. So, here’s an inside look at our latest updates!

 

1. Face Recognition

One of the most innovative features of the MobileAPP is face ID recognition. Rather than logging in with password credentials, setting up face recognition can make remembering passwords a thing of the past while also streamlining the eSignature process for documents.

2. Calendar and Scheduling

Users can access various calendars to keep their schedules organized. Manage events from the MobileAPP and easily stay on top of your appointments.

3. System Notifications

Receive push notifications for calendar events, eSOURCE communication and eSignature requests. All notifications are management on a single notification page.

4. Streamlined Subject Management

Investigators and staff can now refer subjects through the Subject tab or from the main menu. Referrals from the MobileAPP feed directly into the CTMS to initiate recruitment processes. Users can also search for qualified subjects based on history or indication. The subject profile page allows users to view contact attempts, demographics, and study visits in one place.

5. eDOCS and eSOURCE Integration

Investigators and staff can access eDOCS to view/sign study regulatory documents.  Accessing eSOURCE will allow users to view enrolled subjects and collect visit data straight to their iPad or tablet.

6. Study Contacts

Users can access contacts directly from the MobileAPP. Add professional contacts or staff contacts for easy communication.

So, what are you waiting for?

Start accessing subject profiles, calendars, source documents, and more through the RealTime-MobileAPP! Streamline your site communication and increase efficiency.

Schedule a demo with us by calling (210) 852-4310.

22 Feb 2019

Behind the Software with Nathan Levens

Our goal as a team is to give back to clinical researchers by creating software that is more efficient, reliable, and easy to use. This month, we are featuring a team member that has gone above and beyond for our customers, Nathan Levens.

Nathan has over 10 years’ experience in the clinical research industry. He is currently the Product Manager for our eSOURCE product at RealTime Software Solutions and teaches sites how to transition from paper-based regulatory and source documentation processes to electronic solutions.

You might be wondering what Nathan is like behind the software. We had the chance to ask him a few questions to get to know him a little better!

What was your favorite TV show growing up?

Growing up, I had a lot of favorite TV shows, but I watched Saved by the Bell reruns every day after school for several years. I thought Zack Morris was the coolest guy in the world.  Especially when he got his first mobile phone and carried it in his backpack.  I was still using a wall-mounted phone with a 10 ft cord that stretched across the room.

What’s the best piece of professional advice you’ve ever received?

I’ve received a lot great advice from books, coworkers and people I consider mentors.  One piece of advice that comes to mind is that we should ‘work to learn’ rather than simply ‘work to earn’. There are a lot of jobs that provide a paycheck, but it’s important to be selective when taking a position with a company.  Go for the jobs that force you to learn new skills.  As you learn new skills, more opportunities will present themselves throughout your career.

What’s your favorite 90’s jam?

Too many songs to choose from. The 90’s were awesome. I watched MTV every morning before school and liked almost every song that hit their top 20 list.

What’s the coolest or most interesting thing you’re working on right now?

That would be the product that I manage, RealTime-eSOURCE. This type of product is changing the way research sites collect study data and the possibilities are endless with this product.  I’m excited to see how the product shapes the industry in the next 5-10 years.

If you could meet any comic book superhero, who would it be and why?

Easy… Batman.  No explanation needed.  It’s Batman.  He can beat anyone, even Superman.

What are your biggest pet peeves?

I’ve never had pet peeves, but I do have a pet Yorkie.  Just kidding but I do have a Yorkie!  The only thing I can think of that bothers me is when fellow drivers decide not to use their blinker light in traffic and subsequently get mad at me for not realizing they want in my lane.  I’ve learned a lot about breathing to relax in traffic.

What’s your favorite famous or inspirational quote?

I’ve never been attached to famous quotes, but I like funny ones.  “Life’s a garden.  Dig it!” – Joe Dirt

What are the values that drive you?

I’m sure I sub-consciously subscribe to a lot of values but I usually just keep things simple in my life. I make sure I’m doing my best at whatever I set my mind to, and I value my relationships with friends and family.

What books/podcasts are you into at the moment?

I like to get nerdy so I’m currently listening to StarTalk Radio with Neil deGrasse Tyson.  I’m also reading Ego is the Enemy by Ryan Holiday.

What is the most inspiring part of your job?

It’s the customer testimonials that inspire me.  As a product manager, I love the fact that I get to help create solutions that make other people’s lives easier.  It’s a great feeling when a customer expresses how happy they are for choosing RealTime. These testimonials inspire me to help more customers.

Stay tuned for more interviews as we get to know some of the team behind RealTime Software Solutions. If you are interested in scheduling a demo for eSOURCE, or any of our other solutions, call (210) 852-4310 or fill out a CONTACT FORM.

19 Dec 2018

Take Subject Recruitment to the Next Level with RealTime

During this digital era, it’s easy to get lost in a seemingly endless amount of data, emails, and texts. Having the right software can help advance patient recruitment and make your studies stand out above the digital chaos.

Managing study campaigns isn’t as frightening as you think. With RealTime-CTMS you can track all your recruitment efforts in one place. Here is how you can track study progress, manage vendors and channels, and take your recruitment to the next level.

Integration capabilities

Integrate your website landing pages that lead directly to your studies. Custom landing pages for your studies can drive traffic in the right way. Subjects that apply to your study landing page will drop immediately into your CTMS and recruitment roster.

Landing pages can be promoted by traditional and digital media. Promote your study through social media outlets such as Facebook and Instagram. Once your ads are set up, your studies can be linked directly within RealTime-CTMS. Facebook lead gen gives applicants the opportunity to apply to a study effortlessly.

Have you ever sent an email and gotten little to no engagement? With MailChimp integration, you can market applicants who have shown interest in your studies. RealTime’s advanced remarketing features let you notify subjects when a new study listing has been posted, where they can then be notified by email or text.

All applications that are dropped into the study roster are automatically coded to a referral source, so you can easily track how subjects found your study page. But wait…it gets better.

Manage study rosters

One of the most important and difficult things to manage during the recruitment process is following up with your leads. With RealTime-CTMS, you can manage leads through the entire study process. From “Not Contacted” to “Enrolled”, RealTime lets you track every subject’s status from start to finish.

If you are browsing for a CTMS that will knock your socks off, your search is over. RealTime-CTMS has study recruitment capabilities like no other CTMS in the industry.

RealTime-CTMS has capabilities that can function on a single site, multi-site, or enterprise level. Add on features such as eDOCS, eSOURCE, TEXT, and SitePAY, RealTime can optimize your research efforts on a whole new level.

Learn more about our CTMS by scheduling a demo with one of our experts. Call 210-852-4310 or visit https://www.realtime-ctms.com/contact/ for more information!

 

 

 

 

 

05 Nov 2018

5 Ways that CTMS Can Add Value to Organizations

Clinical Trial Management Systems offer essential functionality for tracking study visits, building a robust patient database, managing all study-related financials, and accelerating recruitment.

Over the last decade, the clinical research industry has seen an increase in the use of software systems to perform essential functions, increase efficiency, and reduce costs. Site-based CTMS systems play a large role in the move to advanced systems and processes that are re-shaping how research gets done.

How can CTMS add value to organizations?

  1. Recruitment Tools

Utilizing the vast number of recruitment tools within RealTime-CTMS enables sites to consistently meet enrollment goals and become a top-enrolling site. RealTime’s powerful features allow advertisement campaign integration with traditional media, Facebook, SubjectWell, website landing pages, and personalized mass study alerts.

  1. Build Your Database

With these advanced integration features, new study leads will flow into your CTMS database while simultaneously notifying staff. Staff can manage lead follow-up activity with attention to detail. With a robust database, sites can run detailed criteria searches to identify potential subjects for new studies. Be the first to screen and enroll qualified subjects.

  1. Improve Site Efficiency

From scheduling subjects, managing study documents, leading recruitment, and tracking study visits, to ensuring accurate accounting and timely sponsor payments; RealTime-CTMS will streamline the workflow of your site while ensuring critical site processes are maintained.

  1. Software Integration

Powerful integrations with other systems bring even more value to RealTime-CTMS.  For business development, RealTime can seamlessly connect to Devana Ignite for Sites.  For recruitment, integration can connect with Facebook, Instagram, SubjectWell, websites, Twilio and more. This will give you advanced recruitment tools that no other CTMS can offer.  Integrations with EMR/EHR systems can also streamline the flow of data between your hospital/medical practice and research activities in RealTime.  Embracing and cultivating new integration opportunities is just another way that RealTime is leading the CTMS market.

  1. Track Financials

Track study costs, reimbursements, and all other financials related to study activities with RealTime-CTMS. Subject stipends can also be easily loaded onto reloadable Visa/Mastercards with RealTime’s SitePAY solution.

Take your organization to the next level and add value to the clinical trial process from start to finish. Introducing CTMS, but more specifically, RealTime-CTMS can transcend organizational boundaries, improve efficiency, and act as a seamless portal for all site operations.

RealTime-CTMS can function on a single site, multi-site, or enterprise level. With add-on features such as eDOCS, eSOURCE, TEXT, and SitePAY, RealTime can deliver the one-and-only Site Operations Management System (SOMS) for an end-to-end solution.

To learn more about adding value to your organization with RealTime Software Solutions, call 210-852-4310, or visit www.realtime-ctms.com

24 Oct 2018

Key Takeaways from SCRS 2018

Assembling for a cause

Global Site Solutions has provided a centralized hub where sites, sponsors, and CROs can gather and network. For the past 12 years, Global Site Solutions Summit has given participants the opportunity to promote and build their business, share best business practices, attend insightful workshops and seminars, and develop new partnerships and relationships along the way.

Powerful words

In an eye-opening discussion with Shielia Nagley, she describes her husband’s constant battle with Alzheimer’s Disease and how they discovered the benefits of clinical research.

“Participating in research is the only way we can advance medicine.” -Shielia Nagley, advocate for husband and Alzheimer’s patient, Bill Nagley.

“You give us hope,” Nagley concluded, speaking to researchers, site directors, and those in between.

In a follow-up conversation with Rick Greenfield, we asked him a few questions on his takeaways from the conference.

RealTime-CTMS CEO, Rick Greenfield, speaks at Global Site Solutions Summit 2018 in Boca Raton, FL

How do you feel that RealTime is contributing to the advancement of medicine for patients like Bill Nagley?

“I feel that RealTime is a playing an increasingly important role by bringing advanced efficiencies for Sites, Sponsors and CROs with innovative software technologies such as eSOURCE, eRegulatory, CTMS, patient travel portals and so much more.  By improving the research process and increasing the flow of data and processes between all parties, we can find effective treatments and cures faster than ever before.”

What was your favorite part of the SCRS experience?

“Learning from and networking with all of the amazing professionals in our industry and  Seeing their excitement as my team would showcase the features and capabilities of our software solution.  We always receive great ideas for advancements that we take home to incorporate into future systems.”

Where do you see the clinical research in the next 5 years?

”Systems will connect with each other like never before and data will flow faster than ever. Advanced systems will not only create powerful integrations and increased efficiency but will greatly reduce errors and improve compliance. RealTime is very excited to be on the forefront of this change and to lead the charge to a powerful paperless future for our industry.”

Shannon, Ted, Elise, Nathan, and Rick from RealTime Software Solutions attended SCRS 2018.

If you missed RealTime at SCRS, our team is also attending MAGI West this October 21-24, 2018 in San Diego, California. Learn more about solutions including eSOURCE eDOCS, CTMS, TEXT,PAY and GlobalPAY that are leading our industry into the future.

Learn more about RealTime solutions HERE or call 210-852-4310 to speak to a RealTime expert!